Calendar Management, Call Centers, Insurance Documentation, Medical Records, Telephone Skills
LOCATION
Delray Beach, Florida
POSTED
12 days ago
ESSENTIAL DUTIES AND RESPONSIBILITES
Reports to Administrative Supervisor and Practice Administrator
Greet patients, answer phones
Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day.
Scan insurance eligibility and document in patient account
Distribute information and forms, either paper or electronic
Populate new patient information into records and update information for existing patients.
Scan documents into electronic health record as necessary
Disclose information when required, using appropriate guidelines and following HIPAA regulations
Perform routine straightening and cleaning of waiting room areas
Attend staff meetings and complete mandatory in-service education/training
Perform other duties or special projects as required or as assigned by management.