Call Center Agent

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team!

RESPONSIBILITIES

Lead Generation Extraordinaire:

• Dive into outbound calls with zest to generate leads and discover potential customers.
• Explore diverse prospecting methods to expand our lead database.
• Qualify leads like a pro based on our predetermined criteria.

Appointment Setting Maestro:

• Master the art of setting appointments for our stellar sales representatives with qualified leads.
• Juggle and coordinate appointments with finesse.
• Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.

Database Rockstar:

• Rock our lead databases, keeping them accurate, up-to-date, and ready for action.
• Record lead interactions in our cutting-edge CRM system.
• Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.

Collaboration Champion:

• Work closely with the call center supervisor and contemporaries to align lead generation strategies.
• Have a can-do attitude, ready to tackle a fast-paced, fun environment.
• Together, let's take our lead generation game to new heights!

Performance Metrics:

• Meet and exceed monthly and quarterly lead generation targets.
• Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.

 

QUALIFICATIONS:

• 5 Years of customer service experience
• Proficient with MS Word, Excel, and Outlook.
• Your communication skills are top-notch.
• Attention to detail with effective time management and organizational skills.
• Navigate CRM software and lead tracking systems with ease.
• Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
• Self-motivated and strong work ethic
• High school Diploma or GED Required.

Skills:

• Persuasion and influence.
• Relationship building and networking.
• Ability to work independently and as part of a team.
• Time management and organizational skills.
• Adaptability to changing market trends.

 

Job Type: Full-time

Salary: $15.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift: 8-hour shift, some evenings, and weekends are required

Work setting: In-person

Education: High school or equivalent

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://bathworks.isolvedhire.com/jobs/1773894-652284.html