Draftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. Our customer support team helps ensure smooth communication and scheduling for our growing client base.
Job Summary
We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support. This role requires strong communication skills and the ability to provide excellent customer service in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound customer calls
Schedule and confirm landscaping service appointments
Provide customers with service information and updates
Maintain accurate records of customer interactions
Support office and scheduling teams with daily communication tasks
Qualifications
Excellent phone communication skills
Comfortable handling high call volumes
Basic computer and data entry skills
Strong organizational and multitasking abilities
Positive and professional attitude
Compensation & Benefits
Pay: $19 - $27 per hour
Full-time position
Paid training
Career development opportunities
Supportive team environment
Work Schedule
Monday to Friday
Numbers & Facts
Location
San Antonio, TX
Salary
$19–$27 Per Hour
Skills
Administrative Skillsunmatched
Call Centersunmatched
Call Volumeunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Groundskeepingunmatched
Landscapingunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Telephone Skillsunmatched
Track Customer Issuesunmatched
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