Calendar Management, Call Centers, Computer Skills, Consumer Channel, Customer Support/Service, High School Diploma, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Organizational Skills, Project/Program Coordination, Sales Management
The QIO Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.
Essential Functions and Duties:
- Set appointments with customers for Coleman branch offices
- Assist with managing multiple calendars
- Notify Moving Consultants of their appointments via email or phone
- Document of all tasks and records that are updated
- Assist branches with management of sales leads
- Utilize multiple computer programs to coordinate the many components of an international move
Knowledge, Skills, and Abilities:
- Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
- Organizational skills
- Good telephone etiquette
- Good interpersonal skills
- Excellent customer service skills
Required Education and Experience:
- Required: High School diploma or GED
- Preferred: Prior call center experience
Coleman Worldwide Moving (and affiliated companies) (collectively “CWM”) is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!
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Coleman Worldwide Moving
Coleman Worldwide Moving is a global moving, storage and relocation company that is committed to serving the needs of corporations, governments and individuals. Coleman is a family company and it is one of the largest privately held transportation companies headquartered in the Southeast. It operates sixty service centers throughout the United States and is the largest agent for Allied Van Lines. For more information about Coleman Worldwide Moving visit www.colemanallied.com or call 1-800-239-7700.
2,500 to 4,999 employees
Transport and Storage - Materials
http://www.colemanallied.com/