Call Center Customer Service Rep

Five Star Home Services
  • Xenia, Ohio
    10 days ago

    Job Description

    Join Our high-performing team as a Call Center Representative! At Five Star Home Services, we don’t settle for average—we aim higher, push harder, and master our craft. What We’re Looking For:

    • Weekend and Evening Availability: Flexibility is key.
    • Drive to Excel: We value hard-working, results-oriented professionals.
    • Passion for Excellence: Show up ready to win and make an impact.
    • Integrity and Ownership: Do what’s right, always.

    What You’ll Do:

    • Handle all inbound and outbound calls with professionalism and urgency.
    • Drive sales, follow up on leads, and manage customer correspondence.
    • Assist with scheduling, booking services, and supporting various company initiatives.
    • Navigate multiple screens and programs while maintaining a seamless customer experience.
    • Ensure accurate data entry and provide solutions in a fast-paced environment.

    What You Bring:

    • A bold attitude and a commitment to delivering results.
    • Proficiency on the computer with strong typing skills and the ability to multitask across various platforms.
    • Excellent communication skills with a passion for customer service.
    • Energy, enthusiasm, and dedication to meeting and exceeding goals.
    • A competitive mindset that thrives on challenges and success.

    What We Offer:

    • $17-$23/hour contingent on experience
    • Weekly pay
    • Medical, Dental, Vision Insurance after 90 days
    • Company Health Savings Account (HSA) contributions with HDHP enrollment
    • 401(k) with up to 4% company match
    • Paid Time Off + 6 Paid Holidays
    • Choose Your Five Star Benefit: Select a Five Star Home Services Home Maintenance Plan for your home (or a direct relative's home if you're not a homeowner) OR receive $150 in Five Star Company Store credits each quarter
    • Company-Paid Benefits: Short-Term Disability, Long-Term Disability, $25,000 Life Insurance, Maternity & Paternity Pay, and Employee Assistance Program!
    • Additional Voluntary Benefits: Accident, Critical Illness, Voluntary Life, Norton LifeLock & Spot Pet Insurance


    If you’re driven, passionate, and ready to own your future, we want YOU on our team. Apply now to be part of our unstoppable journey!


    Numbers & Facts

    LocationXenia, Ohio

    Skills

    • Call Centersunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Data Qualityunmatched
    • Dental Insuranceunmatched
    • Exceeded Sales Goalunmatched
    • Mail Processingunmatched
    • Multiplatform/Cross-Platformunmatched
    • Multitaskingunmatched
    • Revenue Growthunmatched
    • Typingunmatched
    • Vision Planunmatched

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