Call Center Customer Service Rep

Five Star Home Services
  • Xenia, Ohio
  • $17–$23 Per Hour
  • Autofill and Review
30+ days ago

Job Description

Join Our high-performing team as a Call Center Representative! At Five Star Home Services, we don’t settle for average—we aim higher, push harder, and master our craft. What We’re Looking For:

  • Weekend and Evening Availability: Flexibility is key.
  • Drive to Excel: We value hard-working, results-oriented professionals.
  • Passion for Excellence: Show up ready to win and make an impact.
  • Integrity and Ownership: Do what’s right, always.

What You’ll Do:

  • Handle all inbound and outbound calls with professionalism and urgency.
  • Drive sales, follow up on leads, and manage customer correspondence.
  • Assist with scheduling, booking services, and supporting various company initiatives.
  • Navigate multiple screens and programs while maintaining a seamless customer experience.
  • Ensure accurate data entry and provide solutions in a fast-paced environment.

What You Bring:

  • A bold attitude and a commitment to delivering results.
  • Proficiency on the computer with strong typing skills and the ability to multitask across various platforms.
  • Excellent communication skills with a passion for customer service.
  • Energy, enthusiasm, and dedication to meeting and exceeding goals.
  • A competitive mindset that thrives on challenges and success.

What We Offer:

  • $17-$23/hour contingent on experience
  • Weekly pay
  • Medical, Dental, Vision Insurance after 90 days
  • Company Health Savings Account (HSA) contributions with HDHP enrollment
  • 401(k) with up to 4% company match
  • Paid Time Off + 6 Paid Holidays
  • Choose Your Five Star Benefit: Select a Five Star Home Services Home Maintenance Plan for your home (or a direct relative's home if you're not a homeowner) OR receive $150 in Five Star Company Store credits each quarter
  • Company-Paid Benefits: Short-Term Disability, Long-Term Disability, $25,000 Life Insurance, Maternity & Paternity Pay, and Employee Assistance Program!
  • Additional Voluntary Benefits: Accident, Critical Illness, Voluntary Life, Norton LifeLock & Spot Pet Insurance

If you’re driven, passionate, and ready to own your future, we want YOU on our team. Apply now to be part of our unstoppable journey!

Numbers & Facts

LocationXenia, Ohio
Salary$17–$23 Per Hour

Skills

  • Call Centersunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Data Qualityunmatched
  • Dental Insuranceunmatched
  • Exceeded Sales Goalunmatched
  • Mail Processingunmatched
  • Multiplatform/Cross-Platformunmatched
  • Multitaskingunmatched
  • Revenue Growthunmatched
  • Typingunmatched
  • Vision Planunmatched

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