Call Center /Customer Service Representative

Lenoir City Chrysler Dodge Jeep Ram
  • Lenoir City, Tennessee
    13 days ago

    Job Description

    Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential?

     

    Do you enjoy customer service and collaborating with your team to make a real difference?  

     

    Lenoir City Chrysler Dodge Jeep Ram is hiring a Business Development / Customer Service Representative

     

    Responsibilities: 

    • Receive inbound sales calls and emails and set appointments/answer questions for new vehicle sales department
    • Respond quickly to internet & phone inquiries using email, scripts and templates.
    • Follow up with Customer Requests and Questions by Discussing with Management Team
    • Maintain positive relationships with teammates and dealership management.
    • Utilize CRM tracking system daily.
    • Must be ready to spend day on phone and computer all day 
    • Sales focused opportunity 

    Qualifications:

    • At least one previous role based in customer service or Call Center Required
    • Previous Dealership BDC Experience and Reynolds and Reynolds experience a Plus!
    • Excellent teammate with collaborative attitude and eagerness to improve
    • Prompt and courteous demeanor
    • Positive and hardworking personality
    • Strong computer skills
    • Valid driver’s license

    Benefits:

    • Medical, Dental & Vision Insurance
    • 401K Plan + Match
    • Short & Long Term Disability Insurance
    • Paid time off and vacation – Earn up to 10 Days Off Year One!
    • Growth opportunities
    • Paid Training
    • Employee vehicle purchase plans
    • Long term job security
    • Discounts on products and services

     

    We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Numbers & Facts

    LocationLenoir City, Tennessee
    Websitedrivelenoircity.com

    Skills

    • Business Developmentunmatched
    • Call Centersunmatched
    • Computer Skillsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Geneticsunmatched
    • Salesunmatched
    • Scripting (Scripting Languages)unmatched
    • State Laws and Regulationsunmatched
    • Team Playerunmatched
    • Vision Planunmatched

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