Call Center Donor Scheduler

01 Vitalant
  • Spokane, Washington
    3 days ago

    Job Description

    At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

    Work Shift (if applicable):

    Shift 1 (United States of America)

    Job Description:

    Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.


    Your impact as a Recruitment Coordinator is vital. Support Vitalant's life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions.

    What to Expect

    Compensation $17.13 to $18.00 an hour

    Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.

    Start date: 9-28-2026

    Schedule: Tuesday- Saturday 9-5:30 pm

    Location: 210 WS Cataldo Avenue, Spokane, WA 99201

    Our comprehensive total rewards support you, your family, and your future with

    • Medical, dental, and vision insurance

    • 401K + 5% company match

    • Tuition assistance up to $5k per year

    • Free basic life and AD&D insurance

    • Free short-and-long-term disability insurance

    • Paid time off

    • Employee Resource Groups

    • Recognition and perks

    As a Recruitment Coordinator, you'll get to

    • Enhance the donor experience by providing excellent customer service.

    • Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.

    • Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.

    • Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.

    • High School Diploma or GED required

    • Six months experience in customer service

    • Two years of customer service experience preferred

    • Proficient computer skills

    #CSRAD

    Location:

    210 West Cataldo Avenue Spokane, WA 99201

    Job Category:

    Sales / Community Outreach

    Contact Information:

    careers@vitalant.org

    If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. 

    Numbers & Facts

    LocationSpokane, Washington

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • Call Centersunmatched
    • Clinical Medicineunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Disability Insuranceunmatched
    • Fundingunmatched
    • Insuranceunmatched
    • Nonprofitunmatched
    • Organizational Skillsunmatched
    • Recruiting Strategyunmatched
    • Schedule Developmentunmatched
    • Scientific Researchunmatched
    • Tuition Feesunmatched
    • Vision Planunmatched

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