Call Center Intake

Job Description:

Now hiring for a Call Center Intake

Location: Austin, TX

Pay Rate: $16.00 - $18.00 per hour

Schedule: Flexible schedule between 7:00 AM and 8:00 PM CST, Monday-Friday | plus one addional weekend day

Elevate Your Career - Join Us as a Call Center Intake

"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate

Stop scrolling. Start earning. Apply today.

Step into the spotlight as a Call Center Intake. You'll guide a call center crew, solve problems fast, and bring the kind of leadership that makes customers and teams thrive.

Experience Requirements

• Previous customer service or call center experience preferred
• Experience handling high-volume phone calls is a plus
• Basic computer and data entry experience required
• Experience working with Microsoft Office products preferred

Job Duties

• Answer a high volume of inbound customer calls
• Assist customers with making payments over the phone
• Enter payment and account information accurately
• Verify account details to ensure proper payment processing
• Follow company procedures and regulatory requirements
• Maintain confidentiality of customer information
• Communicate clearly and professionally with customers
• Complete additional tasks as assigned

Benefits

• Solid weekly pay
• Good benefits (Medical, Dental + Vision)
• Optional 401(k) savings
• Promotion opportunities
• Great team energy

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.