Call Center Receptionist

Job Type: FT40

Pay: starting $17ph

Schedule: Mon-Friday, no nights or weekends

Shift: General 8/hr shift (Shift times will vary with department schedules)

We are currently seeking a full-time Call Center Receptionist for our East Lansing, MI office. In this role, you'll play a vital part in guiding and supporting our patients throughout their care journey. Candidates with prior healthcare or customer service experience are encouraged to apply-we're happy to provide training to help you succeed.

Apply today and take the first step toward becoming a valued partner in our shared success!

Primary duties and responsibilities

• Check our patient in and out as they visit our office
• Collect, verify and enter demographic and patient insurance information
• Schedule new appointments for our patients
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
• Coordinates referral for patients through insurance and other physician offices
• Answers telephone takes messages and correctly routes incoming calls

Qualifications

• Completion of High School or a GED program
• 1-3 years customer service
• Medical office experience preferred
• Must demonstrate multitasking and organization within a fast paced environment
• Must demonstrate a high competency level with general computer applications and functions
• Must successfully pass a background check and a drug screening

We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com

About Us

Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.