Job Description
Job Title: Call Center Representative (Onsite, Bilingual)
Department: CORPORATE PAYROLL OPERATION
Location: Bronx NY, 10461
Duration: 2 Months contract (Possibilities of extension)
Schedule: 8:00 AM-4:00 PM M-F
1 yr of Call Center AND PAYROLL Timekeeping experience in call center environment required
Experience in a Hospital setting
Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook
Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities
Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate.
Numbers & Facts
| Location | Bronx, NY |
| Job Type | Temporary, Contractor |
| Salary | $33 Per Hour |
| Company Size | 1001 - 5000 |
| Year Founded | 1999 |
| Headquarters | Union, NJ, US |
| Website | https://mindlance.com/ |
Qualifications
Required Skills & Experience:
-Two (2) years of experience and Bilingual (Spanish or any).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education:
Required Education: -High School Diploma or general education degree (GED).
About Company
About Mindlance:
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.
Mindful of the opportunity gap, we provide balanced solutions for employers and job seekers. We empower job seekers with opportunities to advance their careers and enhance their skills while elevating recruitment standards and fostering a more mindful, balanced workplace.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Skills
Skills
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