Job Description
Job Responsibilities:
- Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
- Other assignment as necessary.
- Extensive phone experience and computer literate.
- Customer Service Professional who handles incoming and/or outgoing calls.
- Schedule appointments, reminder calls to patients.
- Book and reschedule clinic appointments.
- Answer customer inquiries regarding their clinic appointments.
- Must answer phones, utilize in house and pagers, make overhead announcements.
- Other assignment as necessary.
- Extensive phone experience and computer literate.
Skills:
- Two (2) years of experience and Bilingual (facility specific).
- 1 year experience in call center environment required and Bilingual (facility specific).
- Experience in a Hospital setting
- Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook
- Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
- Active listening providing full attention to callers to understand their concerns and needs.
- Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education:
- High School Diploma /GED.
Shift:
- Onsite Jacobi.
- 8:00 AM-4:00 PM
- 35 hours/weekly
- 5 days/week
Department:
- CORPORATE PAYROLL OPERATION
ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.
Numbers & Facts
| Location | Bronx, NY |
| Industry | Computer/IT Services |
| Salary | $30–$32 |
| Company Size | 100 to 499 employees |
| Year Founded | 1981 |
| Website | http://www.gocorptech.com/ |
About Company
Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, North Dakota, Idaho, Southern California, Michigan and New Jersey. With a breadth of services, multiple locations, and over 230 employees strong, Corporate Technologies is able to support their customers on a national level. It offers a wide range of IT solutions, including managed IT services, staffing services, storage and virtualization solutions, VoIP and PBX telephone systems, computer networking solutions, repair and warranty services, and systems integration and consulting. Corporate Technologies’ Technology Advantage® program provides a niche service for small and medium size businesses requiring IT support and services. In addition, Corporate Technologies’ data center and online backup services bring highly secured managed services to our customers throughout the United States, providing business continuance for companies that require 24x7 uptime. Corporate Technologies has leveraged its 29 years of industry experience to gain many valuable certifications with leading manufacturers of technology hardware and software. For additional information on Corporate Technologies visit www.gocorptech.com or call 800-680-8415
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder