Call Center Representative

We’re excited you’re interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like.Call Center Support RepresentativeSyncrotist – Dayton, OHStarting at $14-15/hour | Growth to $20+/hour | 24/7 OperationThis Is a Performance-Based RoleSyncrotist supports healthcare organizations across the country. When our phones ring, itmatters. Every call impacts real people. We are building a team of disciplined, reliable operators who want more than “just a job.” If you value accountability, measurable performance and advancement — you’ll thrive here.What You’ll Be Responsible For

• Managing high-volume inbound calls
• Supporting caregiver scheduling and urgent escalations
• Responding to chat and email requests
• Accurately documenting every interaction
• Following structured communication protocols

Performance is measured daily on attendance, call quality, accuracy, efficiency andprofessional tone.Growth Path

• Entry
• Assistant Supervisor
• Supervisor

Leadership roles are earned through reliability and results.Who This Is For

• Individuals who show up on time and are reliable
• People who prefer clear expectations
• Those who handle pressure without emotional reaction
• Candidates seeking upward mobility
• Professionals who see work as responsibility, not just a paycheck

Requirements

• 40+ WPM typing speed
• Strong verbal communication
• Ability to multitask under time pressure
• High school diploma or equivalent
• Background check required

Schedule

• 24/7/365 operation
• Weekends and holiday availability required for all roles 

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