Call Center Representative2 days ago Requisition ID: 1255Salary: $20.00 AnnuallyAt Sunshine Behavioral Health, every call is an opportunity to change — and even save — a life.We're a national leader in addiction recovery and mental health treatment, and we're growing our high-performance Call Center team in Cherry Creek, Colorado.If you're competitive, persuasive, resilient, and motivated by impact — keep reading.Saturday and Sunday – can choose between the schedule options of 8am-4:30pm, 3pm-11:30pm or 11am-11:30pm.What You'll DoThis is NOT a passive customer service role.This is consultative, relationship-driven inside sales in a high-volume call environment.Take inbound & outbound calls from individuals seeking treatmentBuild trust quickly in emotionally sensitive conversationsGuide prospective clients toward next steps in the admissions processMaintain accurate records in Salesforce & EMR systemsWork closely with Admissions to convert leads into successful enrollmentsHit performance goals while maintaining empathy and professionalismEvery conversation counts.Top performers from:Call centersRetail salesHospitalityCustomer-facing rolesYou are:Goal-driven and competitiveComfortable working toward metrics and performance expectationsConfident redirecting conversationsNaturally persuasive but empatheticMotivated by both impact and advancementExperience in behavioral health is helpful — but not required.High performers move into our Admissions Coordinator (Inside Sales) role.What You Get$20/hour starting payPTO + Paid Holidays401(k) with Company MatchReal opportunity for advancementHigh school diploma or GEDProven sales or customer service experience with measurable successAbility to work scheduled shifts (including a weekend day)Strong verbal and written English communication skillsProfessionalism in high-stress conversationsSuccessful completion of a pre‑employment background and drug screen (including THC/marijuana) is required.#J-18808-Ljbffr