Call Center Representative

Answers incoming calls and performs triage of inquiries. Responsibilities: Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.| Collects relevant caller data to assist with measurement, tracking and reporting activities. | Track inquires, questions and answers and provide resolution. | Performs additional clerical duties as assigned.

EDUCATION/EXPERIENCE REQUIRED -

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. -
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Information

• Organization: Corporate Services
• Department: Ascension Amb Contact Center
• Shift: Night Job
• Union Code: Not Applicable