Customer Service Representative Hajoca Corporation
Hawthorne, CA8 days ago
- $18–$22
PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC
- El Monte, CA
- 24 days ago
- Full-time
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Skills
- Call Centersunmatched
- Call Volumeunmatched
- Communication Skillsunmatched
- Compensation and Benefitsunmatched
- Computer Skillsunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Satisfactionunmatched
- English Languageunmatched
- Establish Prioritiesunmatched
- Multitaskingunmatched
- Performance Metricsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Resolve Customer Issuesunmatched
- Service Deliveryunmatched
- Spanish Languageunmatched
- Telephone Skillsunmatched
- Training/Teachingunmatched
- Writing Skillsunmatched
Description
Benefits:
Benefits/Perks
We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial.
Responsibilities:
Qualifications:
- 401(k)
- Bonus based on performance
- Opportunity for advancement
- Training & development
Benefits/Perks
- Competitive Compensation and Benefits
- Bonus Based on Performance
- Career Growth Opportunities
We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial.
Responsibilities:
- Manage high call volume in a fast-paced environment
- Actively listen to customer concerns and provide effective solutions
- Build rapport with customers to foster loyalty
- Utilize CRM software to accurately document customer interactions
- Meet performance metrics, including call handle time and customer satisfaction
Qualifications:
- Excellent verbal and written communication skills in English and Spanish
- Strong problem-solving and decision-making abilities
- Proficiency in computer systems and customer relationship management (CRM) software
- Ability to multitask and prioritize tasks effectively
- A positive and can-do attitude
Numbers & Facts
| Location | El Monte, CA |
| Job Type | Full-time |
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