Position: Full-time, Call Center Representative Location: Honolulu Industry: Banking Schedule: Monday–Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PM Pay: $18.00 - $21.00/hr (DOE) In-state candidates only
Benefits:
Pay Cards, Direct Deposit & Weekly Pay
Medical/Dental/Vision/Prescription
Free Online Skill Classes, EAP, Discounts & many more
The Call Center Representative provides professional and timely support to banking customers. This role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment.
Job Duties:
Answer incoming calls and emails per call center standards
Assist customers with inquiries and account information
Resolve customer issues/concerns or escalate as needed
Document interactions ensuring accurate follow-up
Provide product and services information (accounts, rates, fees, locations, hours)
Process customer requests
Manage card services and online banking access
Refer customers for account openings
#RemedyHIjobs
Job Requirements:
High School Diploma or equivalent
1+ year customer service experience
Tech savvy candidate, comfort multitasking
Strong communication and problem-solving skills
EEO
Numbers & Facts
Location
Honolulu, HI
Job Type
Full-time
Salary
$18–$21 Per Hour
Skills
Banking Servicesunmatched
Call Centersunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Multitaskingunmatched
Online Bankingunmatched
Online Coursesunmatched
Prescription Drugsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Telephone Skillsunmatched
Time Managementunmatched
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