Sign upLog in

Call Center Representative

Adecco Colombia S.A.

Houston, TX

Apply
JOB DETAILS
SALARY
SKILLS
Administrative Skills, Call Centers, Cardiac Monitoring, Communication Skills, Corporate Compliance, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Equipment Maintenance/Repair, Healthcare, Healthcare Administration, Healthcare Providers, High School Diploma, Identify Issues, Information Technology & Information Systems, Maintain Compliance, Medical Equipment, Multitasking, Problem Solving Skills, Regulatory Requirements, Team Player, Technical Support, Time Management
LOCATION
Houston, TX
POSTED
Today
Call Center Representative - Heart Monitor Patient Support

Pay Rate: $ 15.00/hour
Assignment Type: Temp to Hire
Job Overview

We are seeking compassionate and detail-oriented Call Center Representatives to support patients who rely on heart monitoring devices. In this role, you will serve as the primary point of contact for patients, healthcare providers, and internal teams by delivering responsive customer service and technical support related to cardiac monitoring equipment and services.

This position is ideal for individuals who enjoy helping others, communicating clearly, and working in a fast-paced healthcare support environment.
Key Responsibilities
  • Provide professional customer service and technical assistance to patients and healthcare providers regarding heart monitor devices and related services
  • Accurately document customer interactions, service details, and order information within internal systems
  • Assist with troubleshooting basic device or service-related issues
  • Act as a liaison between customers and internal departments to ensure timely issue resolution
  • Participate in special projects and additional duties as assigned
  • Maintain compliance with all company quality and regulatory requirements
Qualifications
  • High school diploma or equivalent required
  • 0-1 year of customer service, call center, healthcare support, or administrative experience preferred
  • Strong communication and problem-solving skills
  • Basic computer and data entry skills
  • Ability to multitask and work effectively in a team environment
  • Empathy and professionalism when assisting patients
Training Schedule
  • Week 1: 8:30 AM - 5:30 PM
  • Week 2: 8:30 AM - 5:00 PM
  • Week 3: 8:30 AM - 5:00 PM
  • Week 4: Contractors transition to assigned schedules and teams on the operations floor
Why Join Us?
  • Opportunity to support patients who depend on critical cardiac monitoring technology
  • Gain experience in the healthcare and medical device industry
  • Collaborative team environment with hands-on training provided
  • Entry-level opportunity with room to grow professionally
Pay Details: $15.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

A

Adecco Colombia S.A.

Resume Resources

Free Resume TemplatesFree Resume Builder