As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.
POSITION SUMMARY: We are the first line for our customer whether it be via email or through the phone. We are responsible for answering and directing calls, placing orders, answering emails, tracking orders, and assisting our sales team.
Inquiries (
Email@dippindots.com
, Contact Us Rcvd, Phone)
COMPETENCIES: Computer Skills, Communication Skills
EDUCATION AND EXPERIENCE: High School or High School equivalent
Required Education: Entry level
Required Experience: Customer Service/Call Center 1-2 years
TRAVEL REQUIREMENTS:None
Job Analysis/Job Description Physical Activities Checklist
Job title:
Physical Activities Check all that apply | Frequency (N)Never, (O)Occasionally or (C)Constantly |
Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. | N |
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. | N |
Remaining in a stationary position, often standing, or sitting for prolonged periods. | C |
Moving about to accomplish tasks or moving from one worksite to another. | O |
Adjusting or moving objects up to 15 pounds in all directions. | O |
Communicating with others to exchange information. | C |
Repeating motions that may include the wrists, hands and/or fingers. | C |
Operating machinery and/or power tools. | N |
Operating motor vehicles or heavy equipment. | N |
Environmental Conditions Check all that apply | Frequency |
Low temperatures. | N |
High temperatures. | N |
Outdoor elements such as precipitation and wind. | N |
Noisy environments. | N |
Hazardous conditions. | N |
Poor ventilation. | N |
Small and/or enclosed spaces. | N |
Adverse environmental conditions expected. | N |
Physical Demands Check only one | Frequency |
Sedentary work that primarily involves sitting/standing. | C |
Light work that includes moving objects up to 20 pounds. | N |
Medium work that includes moving objects up to 50 pounds. | N |
Heavy work that includes moving objects up to 100 pounds or more. | N |
Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.
J&J Snack Foods Corp. (NASDAQ: JJSF) is a leader and innovator in the snack food industry, providing nutritional and affordable branded niche snack foods and beverages to foodservice and retail supermarket outlets. Our portfolio of products include soft pretzels, frozen beverages, frozen juice treats and desserts, stuffed sandwiches, burritos, churros, fruit pies, funnel cakes, cookies and bakery goods under 25 assorted brand names. Manufactured and distributed nationwide, our principal products include SUPERPRETZEL, PRETZEL FILLERS and other soft pretzels, ICEE, SLUSH PUPPIE newly-acquired Dippin' Dots, and ARCTIC BLAST frozen beverages, LUIGI’S Real Italian Ice, MINUTE MAID* frozen juice bars and ices, WHOLE FRUIT fruit bars, sorbet and organic juice tubes, , MARY B’S biscuits and dumplings, DADDY RAY’S fig and fruit bars, TIO PEPE’S and CALIFORNIA CHURROS churros, THE FUNNEL CAKE FACTORY funnel cakes, and several cookie brands within COUNTRY HOME BAKERS. For more information, please visit us at www.jjsnack.com. *MINUTE MAID is a registered trademark of The Coca-Cola Company.