Call Center Representative

Sparta Networking

West Palm Beach, FL

JOB DETAILS
SALARY
SKILLS
Call Center Operations, Call Centers, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Operations, Organizational Skills, Scripting (Scripting Languages), Systems Maintenance, Team Player
LOCATION
West Palm Beach, FL
POSTED
9 days ago

Call Center Representative

Pay: $400/wk + commission
Job Type: Full-time
Work Location: In person


About the Role

We are seeking Call Center Representatives to assist customers with travel-related questions, scheduling needs, and reservation support. This is an in-office position with paid training provided, steady hours, and a team-focused work environment.

This position is a good fit for someone who is comfortable on the phone, enjoys helping people, and can stay professional and organized while handling customer conversations.


What You'll Do

  • Handle customer calls in a friendly and professional manner
  • Assist customers with travel service questions and reservation details
  • Review information accurately and communicate next steps clearly
  • Follow call scripts, service guidelines, and internal procedures
  • Enter notes and customer updates into the system
  • Help keep the customer experience smooth, clear, and positive
  • Work with the internal team to support daily call center operations

What We're Looking For

  • Clear and professional phone communication
  • Dependable attendance and punctuality
  • Ability to stay calm and helpful during customer interactions
  • Basic computer and data entry skills
  • Willingness to follow processes and learn new systems
  • Positive attitude and team-first mindset
  • Must be at least 18 years old

Previous call center experience is helpful, but not required. Paid training is available for qualified candidates.


Available Schedules

Morning Shift: Monday – Friday | 9:45 AM – 5:00 PM
Evening Shift: Monday – Friday | 3:00 PM – 10:00 PM


Apply Now

If you are interested in a full-time Call Center Representative role in a professional office setting, please apply today to be considered.


Sparta Networking is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.

About the Company

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Sparta Networking