Ever wanted to work for a bank but didnt know where to start? Do you have a strong passion to help customers through their financial journey? If this sounds like you, we may have the right role for you!First Hawaiian Bank is currently seeking customer-focused, detail-oriented, goal-driven Service Consultant (Call Center Agent) to join our Call Center Team. This roleoffers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers' inquiries. You'll gain a foundational knowledge base to build a successful career in the banking industry.
Work Schedule: 7:00 am - 7:00 pm, 7 days a week (shifts vary)
Compensation: Pay range is $20.00 - $22.00/hr., commensurate with experience.
Start date: May 2026 (Exact date to be confirmed)
Work Arrangement: This role is an on-site work arrangement.
Location: This position is located in the Kamehameha Industrial Center in Kalihi.
The ideal candidate will have: Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment. High level of professionalism and customer-orientation, with strong verbal skills. Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information. 1-2 years customer service experience or comparable work experience in a retail, sales or financial environment Experience in Call Center environment desirable. Experience and comfort with computers and internet highly desirable.
As a Service Consultant, you are the first line of communication for our internal and external customers. You'll also have the opportunity to work in a fast-paced environment alongside a team who is passionate about providing exceptional customer service. You'll also have the opportunity to earn incentives based on your performance. Great opportunities for career growth!
As a Service Consultant, you are the first line of communication for our internal and external customers. You'll also have the opportunity to work in a fast-paced environment alongside a team who is passionate about providing exceptional customer service. You'll also have the opportunity to earn incentives based on your performance. Great opportunities for career growth!