Call Center Triage RN

Call Center Triage RN at UnitedHealth GroupSkip to main contentThe UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central.BlogsJob seeker resources Login Bookmarked jobs 0 Career areasLife hereJoin our talent communitySearch jobsClinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. ›Ireland & UK ›India ›Philippines ›Culture of Belonging›Employee Benefits›BlogJob seeker resources Login Bookmarked jobs 0 Career areas Clinical PhysiciansAdvanced practice cliniciansPharmacyBehavioral healthNursingMedical codingClinical support Corporate and business operations Administrative supportConsultingFinance and business analyticsLegal and complianceMarketing and communicationsPeople teamProject management Customer and support services BillingClaimsCustomer ServiceData entryEarly careers Sales and account management Account managementSalesSales management Technology and data Artificial intelligenceArchitectureBusiness systems analysisData analyticsData engineeringData scienceNetwork infrastructureProduct management & developmentSecurity and riskSoftware engineering Life here U.S. Culture of BelongingEmployee BenefitsMilitary Fellowship Program Ireland & UK Culture of BelongingEmployee Benefits India Culture of BelongingEmployee Benefits Philippines Culture of BelongingEmployee BenefitsJoin our talent communityOpen search formKeyword or job numberLocationGoExplore remote jobsPursue your passion and potentialCall Center Triage RN Corvallis Oregon Apply Internal apply Bookmark job Jump to Our values Job description Benefits Testimonial Awards & recognitions Related content Caring. Connecting. Growing together.With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.IntegrityCompassionInclusionRelationshipsInnovationPerformance

Call Center Triage RN Requisition number 2356219 Job category Nursing Primary location Corvallis OR Date posted 04152026 Overtime status Non-exempt Travel No Share this jobFacebookXLinkedInEmailExplore opportunities at The Corvallis Clinic part of the Optum family of businesses. For more than 75 years our multi-specialty group has been committed to delivering exceptional care to our patients and exceptional careers to our team members. As a leading clinic in Oregons mid-Willamette Valley we serve more than a quarter-million people with offices in Corvallis Albany and Philomath. Join a team that empowers you from the start and values work-life balance teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.The RN Telephone Triage performs nursing functions according to the nursing process and as defined by the Oregon State Board of Nursing.Primary ResponsibilitiesParticipates and maintains a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end employee will be expected to read have familiarity and embrace the principles contained withinMust be available to provide nursing care according to the sequential steps of the nursing process assessment planning intervention implementation and evaluationPrimarily responsible for handling incoming clinically related calls to the assigned department to ensure that patient needs are met. This may require protocol-driven responsesEnsures smooth and efficient telephone communication by using proper telephone etiquette. Handles telephone calls appropriately in a timely manner and offer assistance and reassurance to the caller. Advice given is done so under the direction and guidelines of the attending provider or per department protocolDemonstrates effective time management and organizational skills. Demonstrates accuracy thoroughness and follow-through. Accurately and legibly documents concise pertinent information i.e. telephone message EHR etc.. Ensures patient care paperwork is processed and forwarded in a timely manner Balances the speed and quantity of work with quality multi-task comfortablyWorks cooperatively with team members in order to accomplish work effectively and efficiently helps create and maintain good working relationships provides assistance and back-up with direct patient care as needed. Demonstrates effective conflict management skillsImproves the quality of care through continuing education and self-evaluation of the effectiveness of care. This includes attendanceparticipation in most in-servicesdepartment meetings and remaining current on clinicdepartment policies and proceduresTakes initiative to enhance practice management. Works with providers and clinical staff to improve the functioning and efficiency of the individual practice andor hallway. Fosters innovation and change by demonstrating open-mindedness being supportive of change and assisting with implementation and adapting in the changing needs of the departmentclinicParticipates in the orientation and training of new employeesYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide