Call Centre Representative

Job description

Schedule appointments for a busy Primary Care department. This position also provides documentation support. Must have excellent Customer Service skills, Communication, and be able to work in a fast-paced environment.
Communications enhancements and other support activities in maintaining the coordination of patient care.

Job Requirements

a. Minimum Education Requirement :
High School Diploma or equivalent preferred. Bilingual in Spanish preferred. Must have previous Oncology experience.

b. Minimum Experience Requirement :
Minimum of one year of experience with a multi-line telephone system. Customer service skills are required for responding appropriately to patients, families, physicians, and agency staff. Ability to transcribe and relay accurate messages on a timely
basis. Knowledge of grammar usage, punctuation, and style. Computer skills required. Clinic experience preferred. Medical
terminology preferred. Excellent customer service skills required.

Over the years, we have served hundreds of employers, ranging from start-ups to Fortune 500 firms, and we have helped nearly 30,000 people to find rewarding employment. We are a temporary, temp to hire and Direct Hire Staffing Firm that exceed expectation's!.

Today, we are Staffing Resolutions, an organization providing consulting, training, recruiting and staffing services to Employees and Employers throughout Southern California. Today, we deliver creative solutions to our client's people related business challenges.