Call for Resumes - Program Manager

The Program Support Manager will:

• Oversee all site operations and ensure performance meets or exceeds contract requirements and standards
• Manage daily reporting and effectively assign personnel to accommodate fluctuating workloads
• Ensure compliance with internal controls, Privacy Act requirements, and protection of personally identifiable information (PII)
• Hire, develop, and manage a technically proficient and professional workforce
• Deliver timely reports, data, and performance metrics to support Government oversight
• Lead continuous improvement initiatives to enhance service delivery and efficiency
• Promote innovation, operational effectiveness, and best practices
• Resolve operational issues with minimal disruption to services
• Respond quickly to surge requirements and adjust staffing levels as needed
• Participate in meetings, conference calls, and video conferences with Government stakeholders and partner organizations
• Provide formal and informal briefings to stakeholders and external audiences as required
• Support ongoing studies, evaluations, and program assessments
• Ensure full compliance with contract provisions and performance standards

• Bachelor’s Degree required
• PMP certification preferred
• Minimum of eight (8) years of progressive management experience
• Previous experience managing USG contracts required and familiarity with USG regulations.
• At least four (4) years managing larege teams (100+ straff)
• At least four (4) years managing seasonal or temporary workforce personnel
• Experience supporting Department of State (DOS)