Campaign Manager, Conversion

People Inc

New York, NY

JOB DETAILS
SALARY
$75,000–$90,000 Per Year
SKILLS
A/B Testing, Analysis Skills, Calendar Management, Campaigns, Communication Skills, Consumer Branding, Cross-Functional, Customer Acquisition, Detail Oriented, Documentation, E Programming Language, Equal Employment Opportunity (EEO), Genetics, Leadership, Looker, Marketing, Marketing Campaign, Marketing Communications, Marketing Software, Marketing Strategy, Multitasking, Newsletter, Online Marketing, Outbound Marketing, Performance Analysis, Performance Management, Performance Metrics, Performance Tuning/Optimization, Presentation/Verbal Skills, Process Management, Product Marketing, Project/Program Management, Quality Assurance, Reporting Dashboards, State Laws and Regulations, Team Player, Test Plan/Schedule, Time Management, Up-Selling, Website Conversion, Willing to Travel, Writing Skills
LOCATION
New York, NY
POSTED
11 days ago

Job Title

Campaign Manager, Conversion

Job Description

About The Position | Major goals and objectives and location requirements

People Inc. is seeking a Campaign Manager to support and execute the conversion marketing strategy across PEOPLE onsite and in-app marketing.

Reporting into the Director of Conversion Strategy, the Campaign Manager is responsible for managing and executing onsite and in-app marketing campaigns that drive user acquisition and subscription growth. This role translates the conversion strategy into compelling onsite and in-app experiences that convert anonymous visitors into known users and known users into paid subscribers.

Responsibilities include day-to-day project management, campaign management, asset trafficking, QA, performance monitoring, and campaign optimization.

The Campaign Manager executes campaigns from concept through launch, coordinating cross-functionally to ensure projects are delivered on time, on brand, and optimized for performance. This role works closely with Product, Marketing, Design, Marketing Operations, App team, Data team and Brand leadership to manage process and workflow. Responsibilities include day-to-day project management, campaign management, asset trafficking, approvals, QA, performance monitoring, and campaign optimization..

This is a highly collaborative, execution-focused position ideal for someone who thrives in fast-paced environments, brings strong attention to detail, agility, collaboration, and is very comfortable with onsite marketing and Martech tools.

Remote or Hybrid 3x a week

In-office Expectations: This position offers remote work flexibility; however, if you reside within a commutable distance to our main office in New York, the expectation is to work from the office three times per week.

About The Team | The Team and/or Brand.

This role is part of our centralized Growth and Audience Relationship team, responsible for growing direct relationships between our brands and consumers, operating People Inc. brands' newsletter, notification, lifecycle and onsite marketing programs and delivering best in class experiences to millions of subscribers.

About The Positions Contributions:

Accountabilities, Actions and Expected Measurable Results

  • Execute Digital Marketing Campaigns

  • Create and project manage the development and optimization of onsite and in-app marketing programs that convert anonymous site visitors into registered users and registered users into paid subscribers. Responsible for:

  • Converting anonymous site visitors into known users.

  • Newsletter list growth

  • Free-app downloads

  • Upsell from free-app users into paid subscribers.

  • Gating strategy

  • Coordinate deployment and monitoring of onsite and in-app campaigns.

  • Handle campaign QA, testing, scheduling, and approvals to ensure flawless execution.

  • Campaign Operations:

  • Coordinate campaign assets, timelines, dependencies, and launch readiness across multiple teams.

  • Maintain campaign calendars, documentation for live and upcoming campaigns, and workflow processes to ensure efficient execution across multiple initiatives.

  • Performance Reporting and Optimization:

  • Monitor and report on campaign KPIs using tools such as Piano, Digioh, Looker, and other dashboards.

  • Surface insights, propose A/B tests, and recommend optimizations to improve acquisition performance over time.

  • Cross-Functional Collaboration:

  • Work closely with brand, app, magazine, and newsletter to align campaign execution with larger brand business goals.

  • Communicate progress and challenges to stakeholders in a timely and solutions-oriented manner.

  • Measurable Results Expected:

  • Timely and accurate execution of all campaigns.

  • Demonstrated improvements in customer acquisition, member engagement, retention and renewal rates.

  • Increased operational efficiency.

The Role's Minimum Qualifications and Job Requirements:

Education:

Bachelor's degree or equivalent experience in Marketing, Communications, or a related field.

Experience:

  • 3-5 years of hands-on experience in marketing, growth strategy, conversion optimization, subscription marketing, or customer acquisition.

  • Proven ability to manage end-to-end campaign execution, including QA, deployment, and performance tracking.

  • Knowledge of onsite targeting/segmentation and campaign optimization

  • Strong familiarity with tools such as Piano, Wunderkind, Digioh, Braze, Iterable, or similar.

  • Analytical proficiency in reviewing performance data and making recommendations for improvement.

  • High level of organization and attention to detail, with experience managing multiple priorities.

  • Excellent written and verbal communication skills.

  • Comfort working in a highly matrixed, cross-functional environment.

% Travel Required (Approximate): 5%

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

Salary: New York: $75,000.00 - $90,000.00 Remote: $65,000.00 - $80,000.00

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

#NMG#

About the Company

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People Inc

People Inc. is Western New York's leading non-profit human services agency. Through a variety of services including residential, employment, community outreach, health care and recreation programs, we help seniors, families and people with disabilities live more healthy, independent and productive lives.

Our History

In 1970, a small group of parents and professionals joined together to address the needs of individuals with intellectual disabilities and formed what would grow to become People Inc. The agency expanded its mission to include a wider variety of services to address the needs of people with developmental disabilities and disabling conditions, as well as the general public. Over the years, People Inc. has grown greatly in numbers of populations served, spectrum of services, geographic locations, and number of sites.

Our Vision

People Inc. is working toward a future where all persons whose needs limit their integration into the community can reach their highest level of human potential as responsible members of society. It is hoped that these individuals will, to their potential, be contributing and active members in their communities, enjoying the greatest possible degree of independence and acceptance, in all aspects of their lives.

Our Mission

People Inc. exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society.

Our Values

Improving lives, respect, integrity, relentless pursuit of excellence, flexibility and creativity

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Nonprofit Charitable Organizations
WEBSITE
http://www.people-inc.org/careers