Position Summary
As part of River Valley Church's staff, the Campus Facility Support role is responsible for the day-to-day maintenance, cleanliness, and minor-to-medium repair needs of their assigned campus. This role keeps the building safe, clean, and functional on a daily basis, and serves as the on-the-ground point of contact for facility issues at the campus. For repairs or projects beyond the scope of this role, the Campus Facility Support coordinates with the Facilities Director to identify the right solution, vendor, or resource.
This is an hourly, non-exempt position. All duties below are performed during the employee's scheduled work hours; the role does not carry after-hours or on-call responsibility.
Essential Duties and Responsibilities
Campus Facility Support is required to perform a range of duties including, but not limited to:
Day-to-Day Building Maintenance
Performs daily and periodic walkthroughs of the campus to identify maintenance, cleanliness, or safety concerns
Monitors security of the building while performing duties; secures the building when leaving by checking and securing systems, doors, and windows
Can assist in opening and closing the building as scheduled, including arming and disarming alarm systems
Sets room thermostats, restocks supplies, and performs other routine building upkeep tasks as assigned
Moves furniture and equipment for room set-ups, relocations, and event support
Performs routine grounds upkeep, including sidewalk snow removal and ice control as needed for the campus
Custodial & Cleaning
Performs periodic floor cleaning and vacuuming across all flooring types using hand and powered cleaning equipment
Dusts and cleans vertical and horizontal surfaces, including furniture, glass, windows, walls, doors/hardware, desks, counters, and play/nursery areas
Cleans and sanitizes restrooms, fixtures, and kitchen facilities
Selects and uses cleaning materials and equipment appropriate to each task, following label instructions and health/safety standards
Removes and disposes of routine building waste and trash, including proper disposal of confidential waste
Minor to Medium Building Repairs
Performs minor repairs within their skill set, such as patching drywall, fixing loose hardware, replacing light bulbs/ballasts, minor plumbing fixes (e.g., running toilets, clogged drains), and similar light maintenance
Performs basic preventative maintenance tasks as directed (e.g., filter changes, visual equipment checks)
Identifies issues at the edge of their skill set or scope and escalates to the Facilities Director with a clear description of the problem
Maintains a working knowledge of the campus's building systems (HVAC, plumbing, electrical) sufficient to recognize and report issues, even when not authorized to repair them directly
Coordination on Larger Projects & Vendors
Partners with the Facilities Director and campus leadership to scope out-of-scope repairs or projects that require a contractor, vendor, or specialized expertise
Provides on-site access, context, and support for vendors or contractors working at the campus (e.g., unlocking areas, answering site-specific questions)
Relays campus-specific facility needs, recurring issues, or improvement ideas to the Facilities Director and campus leadership
Enters and tracks facility requests in the work order system as trained by the Facilities Director
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements listed are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of cleaning methods, materials, and equipment
Basic working knowledge of building systems (HVAC, plumbing, electrical) sufficient to identify and report issues; ability to perform minor repairs within skill level
Ability to operate mechanical cleaning equipment and use mechanical lifts
Ability to follow oral and written instructions, and to comprehend basic housekeeping and maintenance procedures
Ability to provide customer service in a professional, friendly manner to campus staff, volunteers, and guests
Strong judgment in distinguishing tasks within scope from those requiring escalation
Self-motivated, able to work independently, and reliable in reporting to work on a regular and timely basis
Physical Demands
Work is performed approximately 90% inside the building and 10% outside the building. The position will require frequent lifting of up to 50 pounds with or without assistance. There will be requirements to climb ladders and work at heights above ground level. Exposures may include cleaning chemicals, water treatment chemicals, seasonal temperature extremes, and occasionally bodily fluids, infectious diseases, or hazardous waste or material. Must frequently perform the following motions: walking, bending, squatting, turning/twisting, kneeling, climbing, reaching out, reaching up, grasping, wrist turning, and finger manipulation.
Education
High school graduate with at least one year of relevant custodial or building maintenance experience, or completion of training in building maintenance/cleaning techniques from a technical or recognized institution.
Experience
Successful candidate should have at least 1–2 years of related custodial or basic building maintenance experience.