Campus Housing Assistant

Campus Housing Assistant

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Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

• Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background and credit check.

All applications must be submitted online https://jobs.cofc.edu.

Posting Details

POSTING INFORMATION

Internal Title Campus Housing Assistant Position Type Classified Faculty / Non-Faculty / Administration Non-Faculty Pay Band GEN06 Level Department Campus Services Job Purpose

Contributes to the creation of a positive on-campus residential experience by functioning as a front-line customer service professional for Campus Housing. Performs a diverse range of administrative and housing operations duties with a high level of independence and accountability using multiple enterprise systems. Coordinates designated aspects of the student housing application, waitlist, and assignment processes according to institutional and departmental policies and procedures. Resolves and coordinates resolution of housing-related inquiries and service requests and coordinates housing-related student requests and assignment changes, including room changes and temporary housing arrangements, ensuring timely communication, accurate records, and effective coordination with students and campus partners. Coordinates the administrative components of housing-related disability accommodations, including maintaining confidential accommodation information, updating housing assignments and records, communicating required steps and available options to students, and coordinating with appropriate campus partners to facilitate timely implementation of approved accommodations.

Minimum Requirements

High School diploma and a minimum of two years directly related customer service and administrative experience. Bachelor's degree preferred and may be substituted for related work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Experience with college/university customer service is preferred. Must be proficient working with Microsoft Office Suite software. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Exceptional customer service skills and ability to manage multiple tasks in a fast-paced environment. Must be well organized, personable and detail-oriented. Excellent verbal and written communication skills. Knowledge of (StarRez) campus housing and meal plan system, (AiM) facilities management system, or On Flo (customer engagement) system a plus. Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationships with both internal and external colleagues. Ability to work both independently and as part of a professional decision-making team. Ability to make decisions and resolve problems. Ability to understand, interpret and explain policies and procedures in an engaging manner. Ability to maintain a courteous demeanor under stressful circumstances. Ability to learn, master and adapt quickly to new technology and software. Familiarity with FERPA (Family Educational Rights and Privacy Act) a plus.

Additional Comments Regarding Position

This position may be required to work a flexible schedule, with occasional evening and weekend hours. Must be able to navigate an urban campus and historic buildings that do not have elevators and lift 25 pounds.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

• Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background and credit check.

All applications must be submitted online https://jobs.cofc.edu.

Salary *$37,944 - $45,000 Posting Date 10/06/2026 Closing Date 10/16/2026 Benefits

• Insurance: Health/Dental/Vision
• Life Insurance
• Paid Leave: Sick/Annual/Parental
• Retirement
• Long Term Disability
• Paid Holidays
• Free CARTA Bus Service
• Employee Tuition Assistance Program (ETAP)
• Employee Assistance Program (EAP)
• Full Benefits Package - Click Here

Open Until Filled No Posting Number 2026157