Campus Network Engineer

Responsibilities & Qualifications

RESPONSIBILITIES

• The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches
• Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches
• Understand equipment capabilities to follow network operational support procedures related to Campus Switches
• Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches
• Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches
• Implementation, integration & migration planning and operational support for Campus Switches
• Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model
• Ongoing, informal, knowledge transfer for Campus Switches
• Open OEM TAC cases and work with vendor engineers to resolve issues
• Open and track RMA cases for defective networking gear
• Submission of problem reports to Resident Engineer (RE)
• Accurately plan & record switch installation data
• Ad-hoc written summary reports on equipment and network problems
• Ability to follow equipment test plans and provide documented results
• Configuration expertise on proposed platform to include all Campus Switches
• Develop installation Network diagrams
• Operations and support procedures
• Technical input to major service outage root cause analysis and corrective action reports
• Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel
• Support and planning for equipment migrations
• Scripted cutover procedures
• Go/No-Go Criteria for migration and cutovers
• Use miscellaneous scripting support using OEM solution
• Document the process for the bulk importing of data or any other data transfers
• Assist testing the development of automation tools to enhance the network operational environment
• Travel to equipment test site for training as needed
• Travel to a site for up to 3 weeks per month, including weekends.

REQUIRED QUALIFICATIONS

• A minimum of 5 years of functional and technical experience with implementing and replacing access switches in a large campus network environment
• Experience with operations, maintenance and troubleshooting of large complex networks
• Firm understanding of the OSI Network model, layers 1, 2, & 3
• Experience with troubleshooting end device connectivity issues with access layer switches, from both Web UI and command line interface (CLI)
• Experience with Juniper software preferred
• Experience with Juniper Mist Web UI a plus
• Knowledge of EVPN-VXLAN, IP Clos architecture, and Edge Routed Bridging a plus
• Be familiar with MS Word and Excel applications
• Ability to effectively and professionally communicate with customers, co-workers and team lead
• Must be able to work as part of a team with management, other engineers and technicians in a fast-paced environment
• Need to possess attention to detail, be able to multi-task and learn quickly
• Must be willing and able to travel up to 75% of the time
• Must be able to successfully pass a background investigation to include checks of law enforcement records, credit history, and inquiries about previous employment and education.
• Must have a Real ID state driver''s license (unrestricted)
• Must undergo (company paid) and pass two stage Tuberculosis (TB) testing
• Must have good communication skills
• Ability to interact effectively with all levels of management required

CERTIFICATIONS

• JNCIA-ENT certification is preferred

Overview

We are seeking a Campus Network Engineer to join our team supporting VA LAN CCT.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.