Campus Receptionist (Full-Time)

Campus Receptionist (Full-Time)

Location: Albuquerque, NM (Albuquerque Campus) | On-Site

Type: Full-Time | FLSA Status: Non-Exempt

Schedule: Monday – Friday: 7:00 AM – 4:00 PM

Department: Campus Operations / Administration

Compensation: $15.29-$18.35 per hour 

Position Summary

Be the Welcoming Face of Our Campus!

Join our dynamic team as the first point of contact for our Albuquerque campus! This is a vital, 100% on-site role where you will create a positive and professional experience for every student, staff member, and visitor. If you are an organized, friendly, and energetic professional who thrives in a fast-paced environment, we encourage you to apply.

Bilingual (English/Spanish) skills are highly preferred!

Key Responsibilities

Front Desk & Communication Hub:

• Welcome & Assist: Greet all visitors with a warm, professional demeanor, providing outstanding customer service, issuing guest passes, and directing them to appropriate departments.

• Call Management: Operate a multi-line phone system, efficiently route incoming calls, take accurate messages, and serve as a central information resource for campus inquiries.

Clerical & Administrative Support:

• Campus Operations: Provide essential clerical support, including data entry, filing, copying, and maintaining clean, welcoming reception and lobby areas.

• Mail & Mailroom Management: Process and distribute incoming mail, packages, and interoffice communications; prepare outgoing mail and freight shipments.

• Executive Support: Assist the Campus Director, Office Manager, and department leads with administrative tasks to ensure seamless daily campus operations.

Event & Campus Engagement:

• Event Coordination: Assist with logistics and administrative setup for major campus events, including New Student Orientation, Career Fairs, Graduation ceremonies, and employee recognition events.

Qualifications

Minimum Requirements:

• Education: High school diploma or equivalent required (post-secondary coursework preferred).

• Experience: Minimum of one (1) year of experience in a receptionist, administrative assistant, or high-volume customer service role.

• Key Skills: Minimum typing speed of 45 WPM with high data entry accuracy.

• Technical Skills: Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and standard office equipment.

• Communication: Exceptional verbal and written communication skills with a welcoming, patient phone and face-to-face demeanor.

Preferred Qualifications:

• Bilingual Skills: Fluency in both English and Spanish (strongly preferred).

• Industry Background: Prior administrative experience in higher education, vocational training, or healthcare settings.

Compensation & Employee-Owner Benefits

• Hiring Range: $16.51 to $19.82 per hour.

• Schedule: Full-Time (Monday – Friday, 7:00 AM – 4:00 PM).

• Ownership: Employee Stock Ownership Plan (ESOP)—become a direct stakeholder in our 100% employee-owned college (qualify after 1,000 hours of service in a plan year).

• Retirement: 401(k) Plan with up to a 10% Employer Match.

• Health & Wellness: Comprehensive Medical (PPO & HDHP options with HSA), Dental, and Vision coverage.

• Time Off: Generous Paid Time Off (PTO), New Mexico Paid Sick Leave, and Paid Company Holidays.

• Additional Perks: Company-paid Life and Disability Insurance, Tuition Reimbursement, Employee Assistance Program (EAP), and Health & Wellness rewards.