About this Position
Posting Detail Information
Position Number SE0161 Position Title Campus Store Manager Job Type Staff FT/PT Full-Time Employee Class Description Staff (ed. support) General Position Description
Responsible for the overall operations of the assigned Campuses' Stores. Maintains Campus Store operations, including textbooks, point of sale operation, customer service and staffing. There will be a considerable amount of public contact, primarily with students. Duties may be performed with little or no supervision; however, procedures for transacting business are well-defined.
Flexible Work Arrangement Fully On-site: Employee performs all of their job duties at a Valencia College location, with flexibility in the work schedule, if appropriate. Grade 2028 Exemption Status Non-Exempt Posting Number S3915P Location(s) Orlando, FL 32811 - West Campus Proposed Work Schedule (Please note hours subject to change based on business needs)
This is a full-time, 40-hour-per-week position. The Campus Store's regular hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. However, work schedules are based on operational needs and may vary, with shifts scheduled between 6:00 a.m. and 11:00 p.m. Occasional evening and weekend availability is required to support college events, special activities, inventory, and other operational needs.
Number of Vacancies 1 Posting Start Date 06/10/2026 Posting End Date 06/24/2026 Open Until Filled No Quicklink for Posting https://valenciacollege.peopleadmin.com/postings/42764
Posting Detail Information
Temporary Position (Temp or Grant Funded) Details Salary Range $46,609 - $52,435 per year
Essential Job Functions
Description of Job Function
Manages overall Campus Store operation of assigned Campuses, overseeing the shipping and receiving of all store merchandise. Assists in creating and updating Standard Operating Procedures (SOPs) for campus store operations.
Manages and supervises sales associates, work study employees, and temporary help. Hires, trains, and schedules the team.
Ensures positive and consistent customer service. Responds and resolves customer inquiries, complaints, and feedback, handling complicated or escalated concerns in a timely manner. Assists customers with financial issues and updating their funds. Researches student or department information in Banner.
Oversees department projects and services as assigned (e.g., passport program, notary services, ambassador program, etc.).
Maintains proper inventory levels of all items for resale. Oversees, coordinates. and manages the purchasing of convenience items (e.g., snacks, beverages, etc.) at their store location. Ensures products are stocked and displayed properly.
Oversees point of sale, payment, and campus store management systems, to include credit card processing and inventory systems.
Acts as director's liaison in the Campus Store of assigned location.
Maintains internal controls for payment collection and safeguarding against loss. Enforces cash safe procedures.
Plans and leads inventory counts. Schedules and trains team members on counting procedures. Ensures proper inventory levels of all items for resale are maintained appropriately.
Oversees cash receipts, inventory, sales reporting, transaction reconciliation, etc. Submits documentation and associated reports in a timely manner. Generates daily cash reports.
Presents new trends or products to internal and external customers, customer groups, or departments.
Maintains communication with the appropriate staff and other managers regarding all aspects of the Campus Stores to ensure consistency in operations. Participates in regular meetings to share and discuss ideas.
Supervises the loading and unloading of items from the smart locker. Trains users and troubleshoots as needed.
Maintains the back-office Campus Store management system in daily retail processes.
Performs other related duties as assigned.
Qualifications
Drivers License Requirement
Drivers License Requirement Not Applicable
Required Qualifications
Required Minimum Education Associate's Degree from a regionally accredited institution, or any equivalent combination of related education, training, and/or experience which provides the required knowledge, skills, and abilities to perform the essential functions. Required Field of Study Other Required Qualifications
Two (2) years of experience in retail or related area to include such things as ordering, pricing, merchandising of products, sales, customer service, and general accounting; establishing adequate stock and inventory controls; and supervising and leading others.
Required License/Certification
Preferred Qualifications
Preferred Education & Field of Study Preferred Type of Experience
Experience ordering merchandise.
Experience using an electronic inventory system.
Preferred Licenses/Certification
Knowledge, Skills and Abilities
Knowledge, Skills and Abilities
Knowledge of campus store operations and procedures.
Knowledge of basic retail mathematics.
Knowledge of the principles and practices of supervising/leading employees.
Must have excellent customer service skills as well as excellent verbal and written communication skills.
Skill in accounting/budgeting/expense reporting.
Skill in effectively communicating with discretion and accuracy, verbally and in writing.
Ability to effectively and professionally interact with vendors, administration, faculty, staff, and students.
Ability to prioritize work, meet deadlines, pay attention to detail, make appropriate decisions, and follow-through on assignments.
Ability to work and manage tasks without close supervision.
Must be able to work in a changing, busy environment where priorities and deadlines are constantly changing and being re-evaluated.
Ability to sort and create merchandise displays.
Ability to make decisions with limited supervision.
General understanding of purchasing and inventory control principles in a public agency setting.
Must be able to use creative thinking for problem solving.
Ability to establish and maintain effective relationships
Working Conditions
General Working Conditions
This job operates in a professional office environment and throughout the College's worksites and grounds. Within the professional office environment, the employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. The noise level in the office work environment is usually quiet and occasionally moderate.While operating outside of the office environment, the employee may be exposed to elements including but not limited to wet/humid weather, extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The role may also involve hazards or physical risks, which require comprehending and following basic safety precautions and may require Personal Protection Equipment. The noise level in the work environment is usually moderate and occasionally loud.
Typical physical competencies include but are not limited to remaining stationary, moving, ascending/descending, positioning self, reaching, lifting/moving objects weighing between 5-100 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.
The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.
Job specific working conditions
This is a position of special trust and requires the individual hired to successfully undergo an extensive criminal background check including credit history.
May be required to work hours outside of normal business hours.
May be assigned to other campus locations depending on operational needs.
Job Specific Designation
Supplemental Questions
Required fields are indicated with an asterisk (*).
(Open Ended Question)
Documents Needed to Apply
Required Documents
Optional Documents
The winner of the inaugural Aspen Prize for Community College Excellence, Valencia College is one of the largest community colleges in Florida, teaching more than 73,000 students annually.
But it's our quality of education, not size, that truly makes us great. Our Honors program is viewed by the National Collegiate and Southern Regional Honors Council as one of the exemplary programs in the nation. The Orlando Sentinel dubbed our fine-arts faculty one of the best in the region, and director Steven Spielberg called our film program one of the best anywhere. But the opinions that matter most are those of our students, and 92 percent say we met or exceeded their expectations on overall quality of education.
We strive to ensure that equal access to higher education belongs to everyone, because the future does, too.
We stand in the gap between what is and what can be. We pave a path to true potential. Whether it’s helping students land a dream job or continue on to the university of their dreams, we do everything in our power to make that possible for each and every one of our students.
Recognized as one of “The Great Colleges to Work For” by the Chronicle of Higher Education, we understand the importance of fostering a collaborative environment that encourages teamwork, creativity and the achievement of a true work/life balance.
At Valencia College, it’s more than just a job. We’re committed to helping our students reach their full potential by providing them with the right opportunities, the right tools and the right support. And that begins with recruiting the right talent.
We seek leaders. Inspirers. Motivators. Educational enthusiasts, passionate optimists and experienced realists. Individuals who not only believe in our students, but will help our students believe in themselves.
Valencia College has six campuses as well as a School of Public Safety, an Advanced Manufacturing Training Center and a District Office, all conveniently located throughout Central Florida and easily accessible by local freeways, expressways, and surface streets. But the convenient commute is just part of the appeal. With beautiful year-round weather, endless entertainment and dining options, and world-famous attractions, there's no shortage of incredible ways to spend your spare time.