Campus Time and Leave Management Administrator

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location:
RESEARCH FOUNDATION OF C.U.N.Y.

Bargaining Unit:

Yes

SUMMARY:

This is an administrative staff position reporting to the HR Leaves Manager, exercising independent judgment in the fulfillment of the duties and responsibilities assigned. This position is responsible for the administration of all time and leave benefits under the Research Foundation Time and Leave Policy (annual, sick, unscheduled holiday, Short and Long Term Disability, FMLA, Workers Compensation, Paid Family Leave etc.), for field employees, and functions as liaison to our providers, other RF departments involved in benefits management, and Human Resources teams.

RESPONSIBILITIES:

• Functions as the subject matter expert and specialist for time and leave management. The position is the contact person who will provide technical information, counseling and guidance for field personnel and other Human Resources team members.
• Administer all aspects of time and leave programs, provide extensive case management and coordinate all administrative aspects of time and leave cases and claims.
• Responds to and provide guidance on complex time and leaves matters requiring comprehensive knowledge of leaves policies and procedures to our clients and to RFCO staff.
• Administers RF time and leave programs, time and leave management system processes, personnel policies and procedures, and related issues to field personnel, which includes employees, Principal Investigators, Program and Project Directors, Grant Officers and University staff.
• Responds to field personnel inquiries and complaints and resolves issues in person, by telephone, e-mail or written communication; conducts investigations as appropriate. Troubleshoots complex issues concerning time and leave management for other Human Resources team members.
• Maintain accurate records by creating and completing accurate time and leaves files (physical and spreadsheet content). Monitor time and leave reports to consistency and data reliability.
• Provides support in one or more areas of Time and Leave Management: auditing, training, implementation of system and policy changes, and record maintenance.
• Plans, organizes and delivers training programs and informational meetings as needed, for field personnel, both at central office and on the campuses. Visits the campuses on a regular basis.
• Determines workflow priorities, workload balance, prepares work assignments as necessary. Writes the parameters for reports necessary to the function of Time and Leave Management and coordinates such reports with SIS, Finance Department and other RF departments.
• Identifies problem areas, develops solutions and assists the Director in the implementation of such solutions.
• Other responsibilities as assigned and/or necessary.

• Bachelor's Degree from an accredited institution or equivalent experience
• Two years of experience in Human Resources/Leave Management/Health Insurance/Payroll, and/or Customer Service areas.
• Expertise in Leave Management subject areas.
• Excellent math, verbal communication and business writing skills.
• Highly detail oriented and organized.
• Ability to operate calmly under high stress situations
• Excellent computer skills (experience with Microsoft Word and Excel is required).
• Able to work independently, exercise good judgment and maintain confidentiality.
• Able to solve problems, instruct others and be a team player.
• Willingness to learn new systems and subject areas.