Campus Visit & Operations Coordinator

This is an hourly, 12 month, full-time position and must adhere to the regulations stipulated in the Mount Marty University Employee Handbook. This position provides overall customer service and administrative support, coordinates individual campus visits and admission events, joins in supervision of student ambassadors, and helps update prospective student application files. 

This position is tasked with coordinating campus visits and admission events designed to assist in recruiting first year and transfer students to Mount Marty. This includes building campus visits and admission events and communications in the Slate CRM, working with various campus constituencies (faculty, food service, staff, current students) to involve them in visits and events, and developing new events that could serve prospective students. In assisting in supervision of student ambassadors, the campus visit & operations coordinator will ensure that student ambassadors lead campus tours, work at the front desk to answer phones and greet visitors, and provide opportunities for prospective students to interact with current Mount Marty students.

• Co-supervises student ambassadors:
  • Includes training ambassadors to give tours and interact with prospective students and families.
  • Maintains appropriate dashboards and reports that provide clear, accessible data to the team and University.
  • Ensures student ambassador presence at commencement.
• Maintains inventory of admission items such as pens, shirts, and other giveaway items, and orders/designs new materials when necessary
• Creates mailings like admission packets in conjunction with student ambassadors
• Coordinates tours for VIP guests and candidates for campus positions
• Oversees development of daily campus visit itineraries, including coordinating with:
  • Coaches
  • Faculty
  • Other Staff
  • Admission counselors
• Lead the development of the following existing events as well as new events:
  • Discovery Days
  • St. Scholastica Scholarship Interviews
  • Nursing Visit Day
  • STEM Symposium
  • Admitted Student Days
  • Educators Rising
• Has oversight in Slate in terms of event communication and organization as well as prospective student documents uploads like transcripts
• Collaborates with Slate CRM helpdesk to resolve any issues arising from the CRM, to test data as well as resolve any issues arising from the data integration and to ensure issues are addressed in a timely manner. Will also have enhanced permissions in Slate to create rules
• Commitment to the mission of Mount Marty University