Canadian Consulting Engineer

ITCO Solutions
  • Denver, CO
  • Remote
  • Instant Apply
15 days ago

Job Description

Job Title- Telecom Field Technician
Location - On-site GTA(Pickering), Ontario, Canada.
Duration - 6+ months

Role-Specific Responsibilities (On-Site Scope)

  • Physical Hardware Staging & Installation: Unbox, inventory, rack, cable, and power on Cisco collaboration hardware (Cisco Catalyst voice routers, VG420/VG410 high-density analog gateways, compute servers, and Phybridge PoE switches) across data centers and telecom closets.
  • IP Endpoint Rollout: Deploy physical Cisco IP phones (9800 series) to user desks, patch into data jacks/Phybridge adapters, enter activation codes, and verify phone registration on the network.
  • Analog Infrastructure Cutover Support: Assist telecom technicians with physical cross-connects (CAT3/RJ21 amphenol wiring) between legacy terminal blocks and Cisco VG420 gateway ports; test physical dial tone across plant floor phones, hotline/PLAR units, and paging amplifiers.
  • On-Site Test Script Execution: Walk site test scripts covering basic dial tone, inbound/outbound calling, feature testing (hold, transfer, conference), voicemail MWI lights, and emergency line dial checks.
  • Field Punch-List & Inventory Management: Maintain physical asset tracking spreadsheets (MAC addresses, serial numbers, port assignments, and desk locations) and report daily progress to the Project Manager.

Project-Specific Requirements (RedPrint Form Answers)
Skills:
  1. Physical Telecom & Network Cabling:
    • Hands-on basic knowledge of structured cabling standards (CAT5e/6, RJ45, RJ11, 25-pair/50-pin RJ21 amphenol connectors).
    • Ability to use basic field testing tools (cable testers, tone generators, and test sets / butt sets for analog line verification).
  2. Cisco Endpoint & Gateway Verification:
    • Basic Familiarity with Cisco IP Phone onboarding, basic LCD menus, and activation code provisioning.
    • Basic CLI and web GUI familiarity to verify link status, interface states, and gateway port LED indicators (VG420, VG410, C8300).
    • Basic understanding of Power over Ethernet (PoE) and long-reach Ethernet adapters (Phybridge).
  3. Data Logging & Asset Management:
    • High proficiency in Excel/spreadsheets to record serial numbers, MAC addresses, port mappings, and testing results accurately.

Competencies:
  • Safety & Compliance Focus: Proven track record of strictly adhering to enterprise plant safety rules, personal protective equipment (PPE) requirements, and secure facility access protocols.
  • Hands-On Reliability & Work Ethic: Punctual, organized, and physically capable of handling equipment movement, racking, and desk-to-desk hardware rollouts.
  • Collaborative Field Presence: Strong interpersonal skills to interface courteously with on-site customer staff, plant operators, and local cabling contractors.
  • Disciplined Execution: Follows step-by-step technical instructions from remote senior engineering leads without skipping procedural safeguards.

Language Requirements:
  • English: Fluent (clear verbal communication on-site and accurate written reporting).


Certifications & Education:
  • Education: Diploma or Degree in Computer Systems Networking, Telecommunications Technology, Electrical Engineering Technology, or equivalent field experience.
  • Certifications (Preferred):
    • Cisco Certified Network Associate (CCNA) or relevant network technician certificate.
    • Vendor cabling or telecom technician certifications are an asset.

Additional Project & On-Site Constraints:
  • Site Security Clearance (Mandatory): Must be eligible for and successfully pass Nuclear Facility Security Clearance / Background Vetting for unescorted on-site access in Ontario.
  • Mobility & Transportation: Must hold a valid Ontario Driver s License and have reliable transportation to travel between customer facility sites (Pickering, Darlington, and local corporate offices).

Numbers & Facts

LocationDenver, CO (
Remote
)
IndustryComputer Software
Company Size100 to 499 employees

Skills

  • Acceptance Testingunmatched
  • Asset Managementunmatched
  • CCNA - Cisco Certified Network Associateunmatched
  • Cisco Catalyst Switchesunmatched
  • Cisco Gatewaysunmatched
  • Cisco Network Hardwareunmatched
  • Cisco Network Systemsunmatched
  • Cisco Routersunmatched
  • Communication Skillsunmatched
  • Computer Serversunmatched
  • Driver's Licenseunmatched
  • Educational Technologyunmatched
  • Electrical Wiringunmatched
  • Engineering Consultingunmatched
  • English Languageunmatched
  • Ethernetunmatched
  • Ethernet Cableunmatched
  • Field Trialsunmatched
  • Graphical User Interface (GUI)unmatched
  • Hardware Installationunmatched
  • IP (Internet Protocol)unmatched
  • Interpersonal Skillsunmatched
  • Inventory Managementunmatched
  • LCD (Liquid Crystal Display)unmatched
  • Media Access Control (MAC)unmatched
  • Network Cableunmatched
  • Network Operations Centerunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Physical Asset Managementunmatched
  • Power Amplifierunmatched
  • Presentation/Verbal Skillsunmatched
  • Progress Reportsunmatched
  • Project/Program Managementunmatched
  • Safety Complianceunmatched
  • Security Protocolsunmatched
  • Software Patchesunmatched
  • Spreadsheetsunmatched
  • Team Playerunmatched
  • Telecommunicationsunmatched
  • Test Scriptsunmatched
  • Test Toolsunmatched
  • Voice Mailunmatched

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