Canteen Chief - Kerrville TX

  • $56,706 Per Year
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  • Best Practicesunmatched
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  • Business Administrationunmatched
  • Communication Skillsunmatched
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Canteen Chief - Kerrville TX

Department of Veterans Affairs

Veterans Health Administration

Veterans Canteen Service

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nations Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our Kerrville, TX VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Learn more about this agency

Summary

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nations Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our Kerrville, TX VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Learn more about this agency

Overview

Help

Accepting applications

Posted today · Apply by 07/30/26

Due by 11:59 p.m. ET on July 30, 2026

Location

1 vacancy in the following location:

Kerrville, TX

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $56,706 - $56,706 per year Pay scale & grade

VC 11

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 1101 General Business And Industry

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Not Required Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBAD-13015144-26-NJ Control number 877276400

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Duties

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Duties include, but are not limited to the following:

  • Operational Excellence- Develop and execute strategic plans that align with organizational goals. Achieve financial targets to include NOI, Gross Margin, etc. Responsible for inventory management, health and safety compliance, and employee and labor relations.
  • Leadership and Talent Development- Ability torecruit, develop, and lead collaborative and successful teams. Skilled in performance management and holding teams accountable through timely and consistent performance evaluations.
  • Process Management- Ensure proper and compliant processes related to all canteen functions, including planograms (POGs), retail point-of-sale (RPOS) systems, inventory control, stock scheduling, food safety, sanitation, and promotional initiatives.
  • Training and Compliance- Responsible for confirming the canteen is consistently operating to NSF standards and that audit goals are met. TMS trainings are compliant and up to date.
  • Financial Management- Strong understanding and command of financial statements, including budgeting and cost control, with a track record of improving financial margins.
  • Customer Experience Management- Ability to identify operational improvements, streamline processes, and implement best practices to ensure consistent and high-quality serviceto Veterans and their caregivers.
  • Collaboration- Build and maintain strong relationships with key stakeholders like Medical Center leadership and various local and national departments.
  • Technology and Communication- Excellent verbal and written communication skills. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook. Comfortable using technology such as point-of-sale systems and internal communication platforms.

Requirements

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Conditions of employment

As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • Your performance and conduct
  • The needs and interests of the agency
  • Whether your continued employment would advance organizational goals of the agency or the Government
  • Whether your continued employment would advance the efficiency of the Federal service

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions of Employment include:

  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.

Qualifications

  • Education

  • Required: High School Diploma or GED

  • Preferred: Bachelors degree in Business Administration, Hospitality or Retail Management, or a related field.

  • 3+ years experience with the VCS or comparable management experience.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

To apply for this position, you must provide a complete application package that includes:

  • Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal Employees), etc.

  • Most recent SF-50
  • Performance Appraisal
  • Separation Notice (RIF)

Veterans Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 7/30/2026 to receive consideration.

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Agency contact information

Nastashia Johnson

Email Nastashia.Johnson@va.gov Address VCS Central Office

1 Jefferson Barracks Drive Bldg. 25

St. Louis, MO 63125

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must provide a complete application package that includes:

  • Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal Employees), etc.

  • Most recent SF-50
  • Performance Appraisal
  • Separation Notice (RIF)

Veterans Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 7/30/2026 to receive consideration.

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Expand Hide how to apply

Agency contact information

Nastashia Johnson

Email Nastashia.Johnson@va.gov Address VCS Central Office

1 Jefferson Barracks Drive Bldg. 25

St. Louis, MO 63125

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Veterans Health Administration

Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefit to millions of Veterans enrolled in the Department of Veteran Affairs (VA) Healthcare system, the largest Healthcare system in the United States. VCS is a program office in the Veterans Health Administration (VHA) that is Veteran facing, providing Americas Veterans enrolled in VAs Health Care System, their families, caregivers, and VA employees reasonably priced merchandise and services essential to their comfort and well-being. The VCS operates cafés, retail stores, coffee shops, and vending machines across the country.

Agency contact information

Nastashia Johnson

Email Nastashia.Johnson@va.gov Address VCS Central Office

1 Jefferson Barracks Drive Bldg. 25

St. Louis, MO 63125

US

Summary

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nations Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our Kerrville, TX VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Learn more about this agency

Overview

Help

Accepting applications

Posted today · Apply by 07/30/26

Due by 11:59 p.m. ET on July 30, 2026

Location

1 vacancy in the following location:

Kerrville, TX

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $56,706 - $56,706 per year Pay scale & grade

VC 11

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 1101 General Business And Industry

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Not Required Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBAD-13015144-26-NJ Control number 877276400

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LocationKerrville, TX

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