Canton Tax Auditor/Collector II

Canton Tax Auditor/Collector II

Salary

$22.59 - $28.16 Hourly

Location

Canton, OH

Job Type

Full-Time

Job Number

M45-26

Department

Income Tax

Opening Date

05/07/2026

Closing Date

5/28/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Wage Information

Rate of pay at each step: (+$10 - $20/hour in benefits.)

Step 1 $22.59

Step 2 $23.98

Step 3 $25.38

Step 4 $26.77

Step 5 $28.16

Employment with the City of Canton comes with a full array of benefits. We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, sick time, and personal holidays.

Interested in this position? Please submit your application through governmentjobs.com/careers/cantonohio by clicking the "Apply" button on the posting. Applicants MUST submit a copy of their valid drivers license and any other documents pertinent to this position with their application.

This is an open examination. To be eligible for the position under this examination, all applicants must be U.S. citizens or have a permanent resident card. Applicants must be a High School graduate or possess a G.E.D. and be at least 18 years of age.

Job Description

General Statement of Duties:

This is a responsible and professional position in the City of Canton Income Tax Division, working with extremely sensitive and confidential tax documents and data. The position involves extensive contact with tax professionals and the general public, and periodic contact with other departments in the City. Duties include, but are not limited to, assisting all taxpayers by answering tax questions, preparing City tax forms, arranging for the payment of tax, and conducting audits. The employee will be assigned a specific group of accounts, and will be directly responsible for audit and collections functions of all accounts assigned. Other related tasks may be required by the Income Tax Director and/or City Treasurer.

Minimum Qualifications:

Graduated from an accredited college or university with a major or concentration in Accounting/Finance area. Associates degree required. While it is preferred, previous experience and training in tax preparation and auditing is not necessarily required.

Unique Requirements/Physical Requirements:

Must be extremely trustworthy. Must be reliable, responsible, organized, and thorough. Must have excellent interpersonal skills. Must establish and maintain effective working relationships with both public and private sector tax professionals. Must display good judgment and professional integrity. Must function efficiently under pressure and highly stressful situations. Must follow complex oral and written instructions. Mathematical aptitude and accuracy required. Needs basic knowledge of accounting principles and bookkeeping procedures. Must understand and apply Municipal Tax Code. Must understand and apply and be thoroughly familiar with Internal Revenue Code and Ohio Revised Code provisions related to municipal tax regulations and procedures.

Essential Functions:

Interacting with the public on a continual basis, the Tax Auditor/Collector II must maintain the professionalism and integrity of the Income Tax Division and the City of Canton. The position is specifically charged with tax assessment, collections, and audit of assigned personal accounts. The Tax Auditor/ Collector II ensures taxpayer compliance and accuracy in reporting, pursuant to the provisions of the Municipal Tax Code, Ohio Revised Code, and the Internal Revenue Code. The employee receives and processes payments and backs up Auditors II, receptionists, cashiers, and bookkeepers, when necessary.

Description of Work:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Provides answers on the phone, in person, and in writing, for taxpayer inquiries regarding the municipal tax code, filings, balances, refunds, estimates, withholdings, delinquencies, and audits.
• Answers questions and assists taxpayers with eFile and ePay electronic transactions. Assists taxpayers in preparing city tax returns reporting taxable income, and estimated tax. Verifies and updates account information using computer software. Sets up new accounts. Receives and processes payments and lock box remittances. Forwards documents and payments to Cashier's Office for receipting and balancing with bank and bookkeeping. Establishes contractual terms of payment, if taxpayer is deemed unable to pay tax obligation in full.
• Pre-audits tax returns. Ensures that all source documentation is attached to returns: W-2, 1099, Schedule C, Schedule E, 1065K-1, etc. Sends written requests for source materials and schedules as needed. Checks tax returns and accompanying documents for mathematical accuracy. Notifies taxpayer or tax preparer of corrections and amendments, in writing.
• Collects unpaid tax balances. Negotiates acceptable terms of payment based upon the amount of tax due, the taxpayers current financial circumstance, departmental policy, and legal statutes of limitation. Follows up with phone calls, collection letters, and administrative subpoenas as necessary. Skip traces delinquent taxpayers who move, but leave no forwarding address. Prepares documentation for legal proceedings against uncollectible accounts and broken "Payment Agreements".
• Obtains tax returns from non-filers and delinquent filers. Identifies and investigates non-filers and delinquent filers through all available sources including, but not limited to, questionnaires, U.S. Postal Service records, the income tax master file, City tax hard copy records, the State of Ohio income tax master file, rental applications, code violations, building permits, vendors licenses, community and economic development programs, anonymous tips notices from other tax departments, and employer W-3 reconciliations. Skip traces delinquent filers with phone calls, delinquency notices, and administrative subpoenas as necessary. Prepares documentation for legal proceedings against severely delinquent accounts.
• Audits all tax returns in assigned account group. Reviews filings and accompanying schedules for compliance with local and federal regulations. Periodically examines the books, papers, records, federal income tax returns, etc. of employers, taxpayers, or persons subject to the tax, for the purpose of verifying the accuracy of returns made or, if no return was made, to ascertain the tax due. Verifies wages, deductions, and withholding information on W-2s, with employees payroll supervisors, employers withholding accounts, and other tax departments as necessary. Examines the deductions on all net profits schedules, applying the "ordinary and necessary" standard: requests detail statements, receipts, or other proof for questionable deductions. Issues subpoenas compelling the production of records, and conducts personal interviews and examinations as needed. Investigates and documents taxpayers age, employment, residency status, and other such factors directly affecting reportable income and the tax or refund due. Amends returns as necessary and notify taxpayer of any adjustments in writing. Processes appropriate paperwork for amendments, NOLs, refunds, etc.
• Calculates and assesses fines, penalties, and interest due.
• Researches and prepares accounts to be considered by the Income Tax Board of Review. Prepares status reports of delinquencies, payment agreements, bankruptcies, prosecutions, and uncollectible accounts. Performs other related duties as required by the Income Tax Director or City Treasurer.

Testing Information

SUBSEQUENT TO THE FILING OF THE APPLICATION, ELIGIBLE CANDIDATES WILL BE NOTIFIED OF THE FORMAT, LOCATION, DATE, AND TIME OF THE EXAMINATION.

A written examination will be administered on the following subjects: general accounting; federal income tax; city income tax; public relations; number verification; reading comprehension; problem solving and other related areas. You may use a non-printing calculator for this exam, but you will not be allowed to use your cell phone or smart watch.

For test-specific preparation materials visit:

CHAPTER 182 Municipal Income Tax Effective January 1, 2016 (amlegal.com)

Chapter 718 - Ohio Revised Code | Ohio Laws

Repeating an Exam: Per OAC Rule 123: 1-9-01, an applicant who has competed in a civil service examination cannot repeat that examination or take and examination for the same classification within FOUR MONTHS from the date of original examination, unless an alternative form of examination is given, or unless other standards are specific in the examination announcement.

RATING

Your name will be placed on a list of eligible candidates upon receiving a passing score. Once the list has been established, your name will remain on the list for a period of one (1) year.

Additional Information

• DISCLAIMER*

All applicants should receive an email from noreply@governmentjobs.com confirming that their application was received. If you do not receive a confirmation email, please contact Civil Service at jobs@cantonohio.gov to confirm that your application went through. Once Civil Service processes applications, you will be emailed again within 5 business days. Should you not receive an email, please call our office at 330-489-3360.

IMPORTANT NOTICE TO MILITARY MEMBERS

As provided in ORC 124.23C, any person who has completed service in the uniformed services, who have been honorably discharged from the uniformed services or transferred to the reserve with evidence of satisfactory service, and who is an Ohio resident and any member of a reserve component of the armed forces of the United States, including the Ohio National Guard, who has completed more than 180 days of active duty service pursuant to an executive order of the President of the United States or an act of Congress of the United States may file with the director a certificate of service or honorable discharge (DD-214 - Long version), and upon this filing, the person shall receive an additional credit of twenty percent (20%) of the person's total grade given in the examination in which the person receives a passing grade.

A member in good standing of a reserve component of the armed forces of the United States, including the Ohio National Guard, who successfully completes the member's initial entry-level training shall receive a credit of fifteen percent (15%) of the person's total grade given in the examination in which the person receives a passing grade.

NOTICE OF DRUG TESTING REQUIREMENT

Pursuant to Civil Service Rules applicants are hereby advised that the position of employment being examined for will be subject to a drug test. The results of the drug test may affect the hiring status of any candidate in consideration.

NOTICE OF BACKGROUND INVESTIGATION

Be advised that candidates will be subjected to a confidential background investigation, including, but not limited to, a criminal record check and driving record check.

ADA COMPLIANCE

Reasonable accommodation in accordance with ADA Compliance will be made available upon request to those qualified applicants in need of it, in order to achieve the essential job functions as described above.

EQUAL EMPLOYMENT

All qualified applicants will receive consideration for appointment without regard to race, religion, color, national origin, sex, political affiliation, age, type of disability, or any other non-merit factor.

BY ORDER OF THE CANTON CIVIL SERVICE COMMISSION

Rachel A. Forchione, Director

Anna M. Moeglin, Assistant Director

City of Canton permanent, full-time employees (working 30 hours per week or more) and their eligible dependents become eligible for comprehensive health benefits on the first day of the month following 60 days of employment. Health benefits include hospitalization, outpatient services, prescription coverage, dental and vision coverage, and group life insurance.

Time off benefits may include paid vacation, paid holidays, and paid sick leave.

Full-time employees may be eligible for Public Service Loan Forgiveness. To learn more about the program and how to qualify, visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

All Safety Forces (Police and Fire) become members of the Ohio Police and Fire Pension (OP & F). All other employees become members of the Ohio Public Employees Retirement System (OPERS).

For additional information regarding benefits, contact the Human Resources Department at 330.438.4136. Click here to access the benefits flyers.

01

Are you a U. S. Citizen, or do you have a valid permanent resident card? (Must attach valid permanent resident card when completing application to qualify).

• Yes
• No

02

Are you at least 18 years of age?

• Yes
• No

03

Have you graduated from an accredited college or university, with a major or concentration in Accounting/Finance area with at least an Associates Degree?

• Yes
• No

04

Can you understand and apply the Municipal Tax Code, Internal Revenue Code, and the Ohio Revised Code provisions related to municipal tax regulations and procedures?

• Yes
• No

05

While not required, do you have previous experience and training in tax preparation and auditing?

• Yes
• No

06

Have you tested for this position with the City of Canton in the last 4 months?

• Yes
• No

Required Question

Employer City of Canton

Department Income Tax Address 424 Market Ave N

4th Floor

Canton, Ohio, 44702