Capacity Management Program Manager

Sutter Health

Sacramento, CA

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JOB DETAILS

SALARY

$41.45–$62.18 Per Hour

SKILLS

Alliance/Partner Management, Business Administration, Capacity Management, Communication Skills, Community Programs, Data Analysis, Data Collection, Healthcare Management, Marketing, Marketing Communications, Marketing Strategy, Multitasking, Operations Management, Organizational Skills, Policy Development, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Program Evaluation, Program Planning, Project Planning, Project/Program Management, Quality Management, Record Keeping, Regulations, Time Management

LOCATION

Sacramento, CA

POSTED

Today

We are so glad you are interested in joining Sutter Health!

Organization:

SMCS-Valley Administration

Position Overview:

Responsible for the day-to-day operations and direction of one or more programs. Oversees and ensures the effective coordination of activities and resources of designated program(s) and projects that may impact operations, systems, other programs/departments and/or patients and their families. Understands the program's strategic goals and ensures that program objectives are accomplished within set parameters. Ensures that program activities are well planned, organized, and follow regulatory guidelines. Participates in the development and implementation of department goals and objectives.

Job Description :

JOB ACCOUNTABILITIES:

PROGRAM SUPPORT:

• Plans, directs, and coordinates activities for designated program(s) to ensure that goals and objectives are accomplished within pre-established parameters.

• Manages day-to-day program operations ensuring the program delivers high quality results/services.

• Develops and implements policies, standard work, processes and workflows to ensure effective and efficient operations.

• Evaluates existing program management practices and program effectiveness; makes recommendations and leads improvement efforts.

• Proactively identifies, addresses, and keeps program leads abreast of potential barriers or issues with program activities.

• Serves as a resource to the organization, providing direction for issue/problem resolution and responding timely to escalated issues.

• Serves as liaison to internal and external constituents and promotes program goals and objectives.

• Implements and enforces adherence to program, department, affiliate, and/or system standards, policies and procedures, and applicable standards, laws, and regulations.

• Provides in-service training upon request in areas of expertise.

• Ensures the maintenance of appropriate records and level of supplies.

REPORTING:

• Oversees and coordinates preparation of internal and external reports through gathering, analyzing, and summarizing program data and information.

• Works on overall program /project planning.

• Provides support to the departments by gathering and analyzing data for quality improvement efforts.

• Prepares presentation materials/reports, as needed.

PROGRAM MARKETING:

• Liaises with the Marketing and Communication departments to support the design and implementation of marketing strategies that increase the awareness and continued growth of the program.

• Evaluates and implements short- and long-term plans and goals for community/program outreach activities.

• Develops industry partnerships and promotes the program in the community.

• Ensures relevant standards, processes and regulations are upheld.

EDUCATION:

+ Bachelor's: Business Administration, Healthcare Management or related field

TYPICAL EXPERIENCE:

+ 2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

+ Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve program objectives.

+ Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously.

+ Effective communication skills are essential, with an emphasis on writing.

+ Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings.

+ Adaptability to interact with various types of visitors with poise and self-confidence.

+ Desire and ability to work independently and autonomously.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $41.45 to $62.18 / hour

_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

EMPLOYEE BENEFITS

Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

FOUNDED

1921

WEBSITE

https://jobs.sutterhealth.org/

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