Cape Fear Auto Care Service Manager

Audi Jlr Lotus Bmw Moto

  • Wilmington, North Carolina
  • 9 days ago
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    Skills

    • Automotive Repair and Maintenanceunmatched
    • Business Growthunmatched
    • Business Modelunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Satisfactionunmatched
    • Dental Insuranceunmatched
    • Entrepreneurshipunmatched
    • Follow Throughunmatched
    • Leadershipunmatched
    • Maintenance Servicesunmatched
    • Organizational Skillsunmatched
    • Repair Ordersunmatched
    • Team Lead/Managerunmatched
    • Vision Planunmatched

    Description

    Cape Fear Auto Care is not just another repair shop. We are building a premium, all-makes-and-models automotive repair business inside a state-of-the-art dealership facility, and we are looking for the person who can help us launch it, staff it, manage it, and grow it.

    Responsibilities

    • Help launch and build Cape Fear Auto Care from the ground up
    • Recruit, interview, and help hire qualified automotive technicians
    • Lead and manage the technician team
    • Oversee daily shop workflow, scheduling, repair orders, and productivity
    • Communicate with customers throughout the repair process
    • Prepare and explain service estimates and repair recommendations
    • Ensure repairs are completed properly, efficiently, and to a high standard
    • Maintain a clean, organized, professional, dealership-level facility
    • Work with ownership to grow the business and create a premium customer experience

    What We Are Looking For

    • Automotive service, repair, or fixed operations experience
    • Prior experience as a shop manager, service advisor, foreman, technician leader, or similar role
    • Strong ability to recruit, lead, and motivate technicians
    • Excellent customer communication and follow-up skills
    • Understanding of repair estimates, labor times, parts, and shop workflow
    • Professional, organized, and process-driven
    • Comfortable working with all makes and models
    • Entrepreneurial mindset with the desire to help build a new business
    • High standards for quality, cleanliness, and customer satisfaction

    Benefits

    • Competitive pay structure!
    • Subsidized health, vision and dental insurance
    • 401K Match up to 6%

    Numbers & Facts

    LocationWilmington, North Carolina

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