About the Role
The Capex Operations Manager is a player-coach operations lead who strengthens the systems, processes, and operational discipline behind capital project execution across NA Capex Engineering. This role combines hands-on ownership of portfolio operations, reporting, governance, and compliance with day-to-day coaching and support for Project Coordinators. You will help create the structure that improves visibility, reinforces consistency, and enables stronger project delivery across the business.
What Youll Do
Lead PMO systems, procedures, and policy execution to support consistent capital project delivery
Manage onboarding and systems/process training for new Project Managers and Project Coordinators
Own system issue resolution, ticket management, and user support
Maintain user SOPs and reinforce adherence to Kraft Heinz policies and engineering processes
Provide direct coaching, support, and workload coordination for Project Coordinators
Guide PC onboarding, role development, escalation handling, and day-to-day execution support
Support performance management and help elevate consistency and effectiveness across the PC team
Conduct project file audits and operational health checks to improve quality and compliance
Provide portfolio support through KPI reporting, milestone tracking, demand reporting, and 90-day TPR/CAR tracking
Facilitate monthly BU Capex Review meetings and support site calls led by Engineering leadership
Assist with CWIP compliance, capitalization tracking, and project closeout activities
Support CAPEX planning activities, including 1YP and 3YP processes
Own PITR and TPR process coordination, including template review, pre-read preparation, meeting minutes, and action tracking
Facilitate and document KPFF and greater-than-$5M TPR meetings
Skills Required
Experience in PMO operations, project operations, capital portfolio management, or engineering operations
Ability to operate as a player-coach, balancing direct execution with coaching and support of others
Strong project governance, reporting, compliance, and process management capability
Experience onboarding, training, or enabling teams on systems and ways of working
Strong facilitation and stakeholder coordination skills across functions and business units
Ability to manage competing priorities and maintain follow-through in a fast-paced environment
Strong analytical, organizational, and problem-solving skills
Comfort working across reporting tools, systems, templates, and process documentation
Strong communication skills, including meeting facilitation, action tracking, and escalation management
High ownership, sound judgment, and attention to detail
Preferred Qualifications
Experience in engineering, manufacturing, capital projects, or operations environments
Experience supporting Project Coordinators, analysts, or similar operational roles
Familiarity with capitalization processes, CWIP compliance, and project closeout requirements
Experience with PITR, TPR, SharePoint, and portfolio reporting rhythms
What Success Looks Like in the First 12 Months
Build strong credibility as the operational lead for core PMO systems, reporting, and governance routines
Improve consistency and responsiveness in issue resolution, onboarding, and user support
Strengthen Project Coordinator effectiveness through coaching, clearer workload management, and practical support
Increase visibility into portfolio health through reliable KPI, milestone, and demand reporting
Reinforce compliance and process discipline across PITR, TPR, CWIP, capitalization, and closeout activities
Help simplify operational friction so project teams can spend more time on execution and less time on administrative work
Why Join Us
This role is central to improving how capital project operations run across the business. Youll help simplify workflows, strengthen compliance and reporting discipline, and support project teams through a mix of direct operational leadership and practical coachin