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CAPPS HR/PY Human Resources Analyst

Crescens Inc.

Austin, TX(remote)

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JOB DETAILS
SKILLS
Analysis Skills, Application Integration, Asset Management, Best Practices, Brokerage, Business Intelligence, Certified Public Accountant (CPA), Contract Analysis, Contract Requirements, Cross-Functional, Customer Support/Service, Data Migration, Design Document, Disaster Recovery, ERP (Enterprise Resource Planning), Elasticsearch, Employment Law, Environmental Management, Federal Laws and Regulations, Financial Systems, Government, HRIS/HRMS, Human Resources, Hyperion SQR, IRS (Internal Revenue Service), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Language Interpreter, Leadership, Mentoring, Network Support, PS Query, Peoplesoft, Production Support, Project/Program Coordination, Project/Program Management, Quality Control, REST (Representational State Transfer), Regulations, SAP BusinessObjects, SAP BusinessObjects Business Intelligence (BI), SOAP (Simple Object Access Protocol), SQL (Structured Query Language), ServiceNow, Software Design, Staff Policies, State Government, State Laws and Regulations, Systems Administration/Management, Systems Maintenance, Technical Support, Technical/Engineering Design, Time Management, U.S. National Institute of Standards and Technology (NIST), Vendor/Supplier Management, Web Content Accessibility Guidelines (WCAG), Writing Skills
LOCATION
Austin, TX(remote)
POSTED
1 day ago
Job Title: CAPPS HR/PY Human Resources Analyst
Location: Austin, TX (Remote)
Duration: 12+ Months

Responsibilities:
Functional Expertise & Configuration
  • Module Management: Provide senior-level functional expertise for CAPPS HR/PY (Workforce Administration, Row-Level Security) in alignment with Texas state statutes and HR policies.
  • System Configuration: Design and execute functional changes using PeopleSoft features (Page & Field Configurator, Drop Zones, Event Mapping, AWE workflow) and maintain foundational system tables.
  • Functional Design: Author and review Functional Design Documents (FDDs) for system enhancements and break/fixes.
Technical & Reporting Administration
  • Technical Toolkit: Utilize Application Designer, Integration Broker (REST/SOAP), SQL, and SQR/BI Publisher to troubleshoot, maintain, and customize the environment.
  • Data & Reporting SME: Lead the end-to-end reporting lifecycle using PS/Query and SAP Business Objects, ensuring strict data governance and quality control.
  • Lifecycle Management: Manage environment updates, selective adoption, and data migrations using PUM, Change Assistant, and Elasticsearch.
Compliance & Operations
  • ACA Oversight: Manage the end-to-end generation, distribution, and electronic IRS filing of 1095-C forms within strict regulatory deadlines.
  • ITSM Support: Provide Level 2 Service Desk troubleshooting, manage ServiceNow/BOSSDesk incidents, and align all activities with ITIL principles and CPA processes.
  • Security & Accessibility: Enforce Texas multitenancy security, support annual SOC-1 audits, and ensure full WCAG 2.1 digital accessibility compliance.
Collaboration & Project Coordination
  • Stakeholder Liaison: Act as the central point of contact for 100+ CAPPS agencies, policy staff, and Tier 3 vendors, managing interdependencies with legacy systems (SPRS, HRIS).
  • Project & Cycle Leadership: Coordinate agency expansions, cyclic year-end processes, and legislative updates while mentoring junior analysts.
Required Skills:
  • Extensive knowledge and understanding of State of Texas applicable policies.
  • Extensive knowledge of federal labor laws.
  • Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
  • Extensive knowledge and experience performing system configuration changes.
  • Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
  • Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies
  • Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication
  • Extensive experience supporting the CAPPS HR/PY tower in PeopleSoft HCM version 9.2
  • Extensive familiarity with support tools such as PUM, Fluid and Elastic Search.
  • Experience performing functional project management activities in support of CPA's CAPPS program
  • Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
  • Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
  • Experience participating in Disaster Recovery exercises.
  • Experience preparing and presenting executive-level presentations.
  • Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
  • Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
  • CPA experience performing SQL actions needed to keep CAPPS and SPRS systems in sync
  • Experience preparing WCAG 2.1-compliant materials for distribution.
  • Knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business
  • Experience with and knowledge of production support activities for CPA's legacy Statewide Financial Systems

About the Company

C

Crescens Inc.

Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada.  We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality. 

Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk.  A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
2002
WEBSITE
http://crescensinc.com/

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