Captain - Catering and Banquets

Banquet Captain Job Description

Wage: $15+ DOE

Shift: Part time. Hours vary based on events schedule. Monday-Saturday.

Benefits: Free Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Responsibilities:

• Ensure front and back of the house are maintained in a clean and orderly fashion.

• Prepares Captain's Reports, detailing the function and comments of the client.

• Promotes, models, and maintains the highest level of customer service to all Thanksgiving Point guests.

• Prepare and coordinate assignments for staff assigned to each event.

• Greet client for event and stay in contact throughout the event.

• Work closely with Catering Manager, Event Managers, and Director of Food and Beverage to ensure all event details are carried out.

• Exemplify Thanksgiving Point’s Mission, Values and Policies.

• Other duties as assigned by manager/supervisor.

Requirements:

• Minimum one-year experience as a server/supervisor in a high-volume restaurant or banquet facility preferred.

• Ability to lead a team to desired results, make quick and accurate decisions, and work with little or no supervision.

• Physical requirements include but are not limited to: standing for long periods of time, lifting and carry up to 50 pounds at a time, bending the knees, and manipulating small objects.

• A current food handler’s permit.

• Be a problem solver and work effectively in a group.

• Be self-motivated with excellent organizational skills and attention to detail.

• Must be able to communicate effectively.

• Excellent hospitality skills, knowledge of food and beverage preparation, service standards, guest relations and etiquette are required.

• Be at least 21 years old.

• Must pass a background check.

• Must pass a Motor Vehicle Record (MVR) background check in order to drive for work.