Communication Skills, Detail Oriented, Food Services, Food and Beverage Industry, Leadership, Mentoring, Multitasking, Order Processing, Payment Processing, Point of Sale (POS) Systems, Schedule Development, Team Player, Training/Teaching
LOCATION
Houston, TX
POSTED
30+ days ago
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Captain Server
Location: Fielding’s Steak – River Oaks Position Type: Part-Time / Full-Time
Position Overview
The Captain Server is a senior front-of-house professional responsible for guiding the guest experience with confidence, precision, and elevated hospitality. This role serves as a leader on the dining room floor, executing refined service standards while mentoring support staff and maintaining seamless communication with management. Ideal candidates demonstrate poise, strong product knowledge, and the ability to create memorable, relationship-driven dining experiences in a fine-dining environment.
Core Responsibilities
Lead the full-service experience for assigned tables with professionalism and grace
Execute and uphold fine-dining service standards, pacing, and table management
Provide knowledgeable menu guidance, including food, beverage, and wine recommendations
Collaborate with Back Waiters and support staff to ensure seamless service execution
Communicate effectively with management, kitchen, and front-of-house teams
Anticipate guest needs and resolve concerns with discretion and hospitality
Maintain accuracy and efficiency in order entry, payment processing, and guest records
Uphold all brand standards related to appearance, service, and guest engagement
Leadership & Service Standards
Serve as a role model for elevated hospitality and professionalism
Maintain composure and attention to detail in a fast-paced, luxury environment
Foster teamwork, accountability, and consistency across the service team
Create polished, memorable experiences that encourage guest loyalty and repeat visits
Qualifications
At least 2 years of fine-dining service experience required
Upscale steakhouse experience is a plus
Wine knowledge is required, including the ability to confidently guide pairings and recommendations
Experience with POS systems such as Lavu is a plus
Familiarity with reservation platforms such as OpenTable is a plus
Strong understanding of service pacing, table management, and guest flow
Excellent communication, multitasking, and leadership skills
Flexible availability, including evenings, weekends, and holidays
What We Offer
Competitive compensation
A refined, professional dining environment
Opportunities for growth and leadership development
Consistent scheduling and clearly defined expectations
The opportunity to be part of a hospitality-driven brand focused on excellence