Capturis - Authorizations Account Processor

When you join Capturis, youre joining a team thats been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nations leading utility management provider, were backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Location: Remote/Hybrid if located in Mandan, ND

Schedule: 6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST

Overview

If youre looking for a chance to use your communication and problem-solving skills in a professional environment, then

this is the job for you! Our Authorizations Account Processors work with utility vendors and our clients to ensure

authorization on utility accounts and then input the bills into the Conservice database in order to begin processing. We

value assertiveness here at Conservice, so youll need to be dedicated to taking the initiative to resolve complications. If

youre looking for a professional and fast-paced environment, apply now to join the Conservice family!

Responsibilities

As an Authorizations Account Processor you will:

• Contact and work with utility providers over the phone and through email
• Organize, complete, and verify vendor specific authorization requests for all clients
• Monitor and track vendor authorization forms
• Direct client contact
• Retrieve bills from utility providers and prepare them to be processed
• Phone Use: Medium (Up to 40% of the workday)
• Type: Outbound
• Ensure method of arriving bills is done through correct processes
• Return messages left by vendors and providers as needed
• Ability to achieve the standard of 25 billing resolutions per day

Preferred Skills

• Excellent telephone and email etiquette
• Excellent research and problem-solving skills with a strong attention to detail
• Time management and organization
• Excellent attendance and punctuality
• Familiarity with using a computer and G-Suite
• Familiarity with Microsoft Word and Excel
• Ability to independently analyze and reason in order to understand issues