Car Audio Customer Service Representative

Description

Abt Electronics has an immediate opening for the position of a service writer. We are a family owned company who has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly service writer to join our team. If this is you, we want to hear from you!

In addition, should be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include:

• Assist customers in person with vehicle check in and check out
• Provide excellent customer service in store, over the phone & online
• Daily data entry of work performed by our mobile install team
• Schedule or reschedule installation appointments in person and over the phone
• Maintain professional communication with customers & coworkers

Job Requirements:

• At least 1 year of customer service experience, preferably in retail
• Strong computer skills
• Ability to take initiative & make decisions
• Approachable & outgoing personality
• Bi-lingual a plus

We offer our team members:

• Hourly rate starting at $18.00 or more based upon experience
• Yearly performance review
• Potential for advancement
• Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)
• 401(k) (Charles Schwab) which includes a matching program
• Life & Disability insurance (Lincoln Financial)
• Generous Paid Time Off/Sick Pay Program
• Continued training & career development
• Employee discounts on all products we sell
• Performance based bonus programs