Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Customer Service Car Sales Representative. The Customer Service Car Sales Representative will provide exceptional customer service and support to our valued clients, both internally and externally. This role plays a crucial part in assisting Sales Consultants and Customer Experience Managers throughout the entire vehicle purchase journey and beyond, ensuring a seamless customer experience.
The starting rate of pay is $20.60/ HR based on a 40 hour work week.
This position is located at 5240 Main Street East Petersburg, PA 17520
We offer a robust Benefits Package including, but not limited to:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule Available:
- Monday- Friday 9:00am-5:00pm
Responsibilities
- Answer phones during peak times at the dealership
- Assist Sales Consultants (SC) in collecting Information/stipulations needed for funding prior to sending to Shared Services for funding submission.
- Work with customers to support the vehicle trade-in process.
- Follow up with customer post-sale to help facilitate or ensure completion of After Market Options (AMO) installs
- Respond to customer inquiries related to financing, warranties or other customer service issues
- Organize and ensure accuracy and completion of all paperwork for each customer transaction
- Scan and upload all digital sales to Shared Services and FedEx Paper Sales to Shared Services
- Complete and send DMV paperwork
- Work with Shared Services to provide documentation or follow up that they may need to process the sale.
- Assist with monitoring the Weekly Status Report (WSR) and notifying management of discrepancies and instances where follow up actions are required.
- Accounts payable and receivable support (including review of CRS/deposit 2150 report)
- Assist with ECOA (Equal Credit Opportunity Act) File review
- Understand and comply with federal, state and local regulations that affect used-vehicle and finance departments
- Maintain files for the dealership and tag and title follow up for current dealership inventory
- Perform miscellaneous administrative job-related duties as assigned
- Assist with End of Month reports and SC Sales/commission reports
Qualifications
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Enterprise Holdings
ABOUT COMPANY:
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
Working Here
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
Our Values:
• Our brands are the most valuable things we own.
• Personal honesty and integrity are the foundation of our success.
• Customer service is our way of life.
• Our company is a fun and friendly place where teamwork rules.
• We work hard... and we reward hard work.
• Great things happen when we listen... to our customers and to each other.
• We strengthen our communities, one neighborhood at a time.
• Our doors are open.
10,000 employees or more
Travel, Transportation and Tourism
Military Leave, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Life Insurance, Merchandise Discounts
https://go.enterpriseholdings.com