Nature of Work: Responsible for assisting the Manager in providing (or in the Managers absence, providing) efficient and quality service to customers. Can be given primary responsibility for specific functions within the store as directed by the store manager.
Essential Job Functions:
Open and Close Station on time.
Monitor workflow to ensure that vehicles serviced timely.
Meets sales goals.
Complete daily, weekly and monthly paperwork.
Maintain proper cash controls (i.e. follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints.
Observe and comply with safety rules and regulations.
Perform related duties as assigned.
Knowledge, Skills and Abilities: Previous supervisory experience is preferred. Good technical knowledge and math skills are required. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. This position is in an outdoor environment and requires standing and moving most of the shift. Mobility is required.
Working Conditions: Exposure to heavy equipment, slick surfaces and hot-cold temperatures.
Major Accountabilities:
Timeliness and quality of service provided.
Meets sales goals.
Well trained and efficient staff; effective employee relations.
Effective and timely labor control.
Timely and accurate paperwork; timely and accurate data input in computer.
Effective and accurate cash controls.
Prompt and courteous customer service.
Safe work habits for self and store personnel.
Clean and proper uniform and good hygiene; enforces requirements for store personnel.
Job Type: Full-time
Your Benefits:
Health insurance, dental and vision
Ancillary Benefit Options
Flexible spending account/Health savings account
401(k) with matching
Paid time off/Sick time
Employee discount
Numbers & Facts
Location
Bee Cave, TX
Skills
Car Washunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Employee Relationsunmatched
Health Insuranceunmatched
Heavy Equipment/Vehiclesunmatched
Mathematicsunmatched
Meet Sales Quotaunmatched
People Managementunmatched
QoS (Quality of Service)unmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Safety Complianceunmatched
Safety/Work Safetyunmatched
Staff Requirementsunmatched
Telephone Skillsunmatched
Time Managementunmatched
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