Car Wash Manager

Car Wash Manager

Our company is looking for an experienced Car Wash Manager who will be responsible for overseeing the daily operations of a car wash facility. S/he should be responsible for managing a team of car wash technicians, ensuring high-quality customer service, and maintaining a clean and efficient facility. The Car Wash Manager is also responsible for monitoring inventory, implementing safety procedures, and achieving business targets.

Duties and Responsibilities:

• Train and supervise a team of car wash technicians.
• Schedule and assign tasks to staff members, ensuring adequate coverage at all times.
• Provide coaching and performance feedback to improve employee performance.
• Foster a positive work environment and resolve any conflicts or issues that may arise.
• Ensure that customers receive exceptional service and satisfaction.
• Handle customer inquiries, complaints, and concerns promptly and professionally.
• Monitor customer feedback and implement improvements based on their suggestions.
• Oversee the day-to-day operations of the car wash facility, ensuring smooth workflow and efficiency.
• Monitor equipment functionality and schedule maintenance and repairs as needed.
• Maintain an inventory of cleaning supplies, equipment, and other necessary materials.
• Implement and enforce safety protocols to ensure a safe working environment for employees and customers.
• Ensure that vehicles are cleaned thoroughly and according to established standards.
• Conduct regular inspections of vehicles and the facility to maintain cleanliness and identify any maintenance or repair needs.
• Address any quality issues promptly and implement corrective actions.
• Develop and implement strategies to attract new customers and retain existing ones.
• Collaborate with the marketing team to create and execute promotional campaigns.
• Monitor sales performance and implement measures to achieve revenue targets.