Car Wash Manager

Lonestar Market

Houston, Texas

JOB DETAILS
SKILLS
Business Performance Management, Car Wash, Cleaning Equipment, Coaching, Corrective Action, Customer Retention/Renewal, Customer Support/Service, Customer/Client Research, Inventory Management, Maintenance Services, Marketing, Meet Sales Quota, Operations, Performance Analysis, Problem Solving Skills, Procedure Implementation, Promotional Programs, Resolve Customer Issues, Safety Process, Safety/Work Safety, Sales, Strategic Planning, Team Lead/Manager
LOCATION
Houston, Texas
POSTED
30+ days ago

Car Wash Manager

Our company is looking for an experienced Car Wash Manager who will be responsible for overseeing the daily operations of a car wash facility. S/he should be responsible for managing a team of car wash technicians, ensuring high-quality customer service, and maintaining a clean and efficient facility. The Car Wash Manager is also responsible for monitoring inventory, implementing safety procedures, and achieving business targets.

Duties and Responsibilities:

  • Train and supervise a team of car wash technicians.
  • Schedule and assign tasks to staff members, ensuring adequate coverage at all times.
  • Provide coaching and performance feedback to improve employee performance.
  • Foster a positive work environment and resolve any conflicts or issues that may arise.
  • Ensure that customers receive exceptional service and satisfaction.
  • Handle customer inquiries, complaints, and concerns promptly and professionally.
  • Monitor customer feedback and implement improvements based on their suggestions.
  • Oversee the day-to-day operations of the car wash facility, ensuring smooth workflow and efficiency.
  • Monitor equipment functionality and schedule maintenance and repairs as needed.
  • Maintain an inventory of cleaning supplies, equipment, and other necessary materials.
  • Implement and enforce safety protocols to ensure a safe working environment for employees and customers.
  • Ensure that vehicles are cleaned thoroughly and according to established standards.
  • Conduct regular inspections of vehicles and the facility to maintain cleanliness and identify any maintenance or repair needs.
  • Address any quality issues promptly and implement corrective actions.
  • Develop and implement strategies to attract new customers and retain existing ones.
  • Collaborate with the marketing team to create and execute promotional campaigns.
  • Monitor sales performance and implement measures to achieve revenue targets.
 

About the Company

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Lonestar Market