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Client Services Jobs in Richmond, VA

Card Services Associate

Eastern Kentucky University
  • Richmond, Virginia
    8 days ago

    Job Description

    Title: Card Services Associate

    Position Type: Student

    Search Type: External - minimum 7 days

    Department: 68R000 - University Business Services

    Division: 4R0000 - Finance & Administration

    Position Location: Richmond Campus

    Driver Classification: Non-Driver

    FLSA: Non-Exempt

    Hours Per Week: Up to 20 

    Pay Scale: Minimum $8.00 per hour

    Contact Person: Lindsay James, lindsay.james@eku.edu

     

    Job Summary/Basic Functions

    Colonel Card Services is the first face-to-face interaction many patrons have with the university. A Card Services Associate will deliver exceptional front-line customer service to a diverse client base, including students, faculty, administrators, and university contractors.

    The Card Services Associate will reflect high standards and professionalism associated with EKU while upholding office and patron privacy protocols.

    Minimum Qualifications

    •  Applicants must be a student enrolled at EKU.

    Preferred Qualifications:

    • Applicants should exhibit excellent communication skills and the discretion to uphold applicable university protocols and confidentiality obligations. Previous experience in a professional office or customer service environment is preferred.

    Job Duties:

    • 75% - Print replacement ID cards for patrons - (Essential)
    • 20% - Answer any questions from visiting patrons - (Essential)
    • 5% - Keep the office organized and update virtual files as needed. - (Marginal)

    Sponsorship: The position is not eligible for visa sponsorship. 

     

    EEO Statement

    Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

     

    Background Check Statement

    Offers of employment are contingent upon satisfactory background check.

    Numbers & Facts

    LocationRichmond, Virginia

    Skills

    • Background Investigationunmatched
    • Business Servicesunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Faculty Administrationunmatched
    • Financeunmatched
    • Organizational Skillsunmatched
    • Privacy Protocolsunmatched

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