About This Opportunity

Are you passionate about cardiac care and ready to make a meaningful difference in patients' lives? We're seeking a skilled Cardiac Device Technician to join our innovative cardiovascular team in Los Alamitos, California. As our Cardiac-Pacer Device Technician, you'll provide direct, high-quality care to patients requiring advanced cardiovascular services for arrhythmia management and ventricular assist devices.

You'll be the expert behind the analysis, monitoring, and documentation of pacemakers and implantable cardioverter defibrillators (ICDs)—both in-person and through our cutting-edge remote monitoring systems. In this vital role, you'll ensure patients and their families understand their device management while maintaining the highest clinical standards and safety protocols. Be part of a dedicated team that directly improves patients' quality of life through advanced cardiac care.

Your Key Responsibilities

• Support pacemaker and ICD patient follow-up according to established clinical guidelines to ensure safe, accurate, and efficient care
• Analyze, monitor, and evaluate the function of various pacemaker and defibrillator models both in person and remotely, including management of remote checks, alerts, patient enrollment, and equipment requests
• Perform and interpret intra-cardiac device evaluations across multiple manufacturers, including threshold, sensing, and impedance testing with appropriate safety margins
• Establish and confirm underlying cardiac rhythm prior to device testing and demonstrate proficiency in telemetry and intra-cardiac electrogram interpretation
• Recognize patient symptoms or physiological signs of inappropriate device function or potential malfunction and take appropriate action
• Notify physicians of cardiac rhythms or device readings outside normal parameters in accordance with policy, and accurately document findings in the electronic medical record (EMR)
• Collaborate with physicians and clinical staff to review device status, provide detailed analysis, and ensure continuity of patient care
• Troubleshoot pacemaker monitors, resolve equipment or technical issues, and educate patients on monitor use and follow-up procedures
• Maintain compliance with the Code of Business Conduct, company policies, and all applicable laws and regulations
• Participate in continuing education and training to remain current on cardiac device technologies, clinical standards, and regulatory requirements
• Assist with special projects and perform additional duties as assigned by the Clinical Services Manager

What You'll Bring

Required Qualifications

• High School Diploma or GED
• Minimum 2 years of experience analyzing and reprogramming cardiac pacemakers and ICDs, OR cardiac device technology certification from a recognized training institution
• Basic ECG interpretation and rhythm analysis skills
• Current Basic Life Support (BLS) certification
• Outstanding organizational, analytical, and planning skills
• Exceptional interpersonal and communication skills, both verbal and written
• Ability to collaborate effectively with physicians, clinical staff, and patients

Preferred Qualifications

• Associate degree or higher; Bachelor's degree strongly preferred
• Knowledge of NextGen or similar EHR systems
• Advanced cardiac device certifications or specialized training

Physical Requirements

• Ability to work an 8-hour day with prolonged periods of sitting
• Ability to lift up to 15 pounds occasionally
• Ability to manage prolonged periods of telephone communication in a fast-paced, high-call-volume environment
• Occasional local travel as needed

Why Join Our Team?

You'll work with cutting-edge technology while developing valuable expertise in a growing healthcare specialty. Join our collaborative environment where your skills and compassion make a real difference every day. You'll be part of a dedicated team that directly improves patients' quality of life through advanced cardiac care, working with innovative remote monitoring systems and the latest cardiac device technology.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.