Job Summary and Responsibilities
The Cardiovascular Program Specialist is involved in the coordination and evaluation process from candidate referral, evaluation, acceptance, procedure, and follow-up for Ventricular Assist Device (VAD) patients, Cardiovascular surgery, and other CV specialty procedure patients. The incumbent serves as a resource to staff and the multidisciplinary team and community caring for the patient. Demonstrates knowledge and skills in the care of patients with end-stage disease and will play a role in the holistic evaluation of patients. Skills in the area of critical thinking, interpersonal communication, conflict management, problem solving, autonomy, and decision-making are highly desirable.
The CV Program Specialist is also responsible for quality performance improvement of the specific CV program. Responsibilities include performing chart reviews, timely data abstraction and submission, providing various reports and data interpretation for performance indicators required by The Joint Commission, CMS, and other regulatory agencies. The CV Program Specialist, in collaboration with the multidisciplinary team, develops Policies and Procedures, order sets, and clinical pathways to provide and improve overall quality of care and program development. On call nights and weekends are required.
Coordinates the referral process and introduction of patients for purposes of evaluation and assessment.
Receives incoming referrals from physicians & hospital & responds quickly to facilitate rapid access to the system. Actions include:
a. Contact with referring providers; b. Requests, receives, and reviews of pertinent clinical records; c. Coordination of record review with multi-disciplinary team members.
Works corroboratively with program Medical Director, and multi-disciplinary team to schedule evaluation and procedure.
Triages referrals according to written criteria to assure those patients needs are met on a priority level.
Communicates back to referring physician &/or hospital the plans for acceptance into the program.
Educates the patient and family regarding the referral process, steps of evaluation, and keeps patient and family informed throughout the entire process.
Job Requirements
Required:
Preferred:
Where Youll Work
Hello humankindness
Located conveniently in the heart of Phoenix, Arizona, St. Josephs Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social, and support services. Founded in 1895 by the Sisters of Mercy, St. Josephs was the first hospital in the Phoenix area. More than 125 years later, St. Josephs remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education, and research. St. Josephs includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Josephs, Ivy Brain Tumor Center, and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Josephs is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospitals patients have traveled from outside of Arizona and the United States to seek treatment at St. Josephs. U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Josephs boasts the Creighton University School of Medicine at St. Josephs, and a strategic alliance with Phoenix Childrens Hospital. St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.