CardVault by Tom Brady - Breaks Operations Manager

CardVault Breaks is one of the fastest growing live-stream sports card breaking operations in the industry, broadcasting daily across Fanatics Live, eBay Live, and Whatnot. Our team is responsible for generating hundreds of thousands of dollars in monthly live sales while delivering an elite customer experience to collectors worldwide.

We are seeking a highly organized and detail-oriented Breaks Operations Manager to support the daily execution of our live operations. This role will work closely with leadership, breakers, inventory teams, and marketing to ensure our streams, inventory, and operational processes run smoothly and efficiently.

This position is ideal for someone who thrives in a fast-paced environment, enjoys working with data and logistics, and wants to play a key role in scaling a rapidly growing business in the sports collectibles industry.

As Breaks Operations Manager, a typical day might include the following:

Live Stream Operations

• Overseeing nightly Shopify ring-outs and reconciliation of all live stream sales

• Ensuring all live streams are scheduled and uploaded at least 72 hours in advance across all platforms

• Managing the breakers and program managers daily show schedules

• Ensuring streams are fully populated with accurate product listings, pricing, and descriptions prior to going live

Inventory & Logistics

• Managing inventory tracking and stock levels across all CardVault Breaks products

• Monitoring product availability and notifying leadership when reorders or rebuys are needed

• Assisting with maintaining weekly and monthly accurate inventory counts within Shopify and internal tracking systems

• Coordinating inventory transfers between Boston and Foxborough locations to ensure optimal stock allocation

Financial & Performance Tracking

• Assisting with financial forecasting for each product category (baseball, football, basketball, soccer, F1, TCG, etc.)

• Maintaining and updating the live stream performance tracking sheets used to analyze nightly results

• Helping track operational KPIs such as GMV, margins, product mix, and sell-through rates

• Responsible for ensuring pricing targets and break margins are kept current across all streams

Marketing & Content Coordination

• Monitoring and managing CardVault Breaks social media accounts to ensure daily posts and stories are scheduled

• Coordinating with the creative team on promotional graphics and marketing assets for upcoming streams

• Ensuring live streams are properly promoted across social platforms and community channels

• Assisting with the production and scheduling of promotional videos highlighting upcoming shows, products, and events

• Other duties as assigned

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• A general comprehensive knowledge of and/or passion for trading cards desired
• Strong organizational skills and attention to detail
• Prior supervisor experience required
• Minimum of one-year of similar or industry-related experience is preferred
• Experience working with spreadsheets and operational data
• Strong communication and coordination skills
• Interest in sports cards, collectibles, or live streaming is strongly preferred
• Experience with Shopify, Google Sheets, or inventory systems is a plus
• Experience in social media coordination or digital marketing is a plus
• High school Diploma/GED desired
• Ability to work weekends, evenings and holidays as needed

Physical Demands / Work Environment / Hours:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical office hours will be customary including evenings, weekends, and holidays

CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first-of-its-kind retail experience centered on authenticity, innovation, and community. Now, with seven-time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before-bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

CardVault by Tom Brady is an Equal Employment Opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.